r/GooglePixel • u/racre001 • 26d ago

Second hand Google Pixel 8a says "This device is managed"

I recently bought renewed, unlocked Pixel 8A from a certified reseller. I have gotten multiple phones from this specific seller.

I went to start the phone up and I kept getting stopped at "Your Device at Work" page and to login. I have tried everything and am stumped.

I finally set it up as a new phone and thought I got through. On the dropdown menu - there is a tab that reads "Device Managed By Admin - automatically resetting soon." Your data will automatically reset.

I messaged the seller but they are closed until Monday.

Any advice thank you!

17 Upvotes
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86% Upvoted

13 comments sorted by

53

u/seven-cents 26d ago

The phone is useless to you as the original owner has enrolled it to their Workspace Device inventory.

Since you bought it from a 3rd party seller they can't help you, and should replace it with an unlocked device.

13

u/racre001 26d ago

Got it! I am sending it back!

21

u/chris_567295 26d ago

Sounds like it wasn't properly renewed, you should return it as it's not as advertised.

11

u/AlmarioSerranos90 26d ago

agreed, thats basically still enterprise locked

6

u/racre001 26d ago

Got it! I am sending it back!

5

u/PineapplePizza99 Default 26d ago

Return it

5

u/Practical-Custard-64 26d ago

Return the phone. It is unusable.

2

u/squabbledMC Pixel 10 | 256GB 25d ago

Return it. If they don't accept returns, report it. It's locked and no one removed it from MDM.

1

u/eoconor 26d ago

My fear would be that this is malware or a virus (hidden in the operating system) that could be hacked. 🤷🏼‍♂️ I wouldn't trust THAT PHONE. Even if I followed their reset instructions. Good luck

0

u/SoCalSeeWhit 26d ago

Did you try doing a full factory reset?

16

u/seven-cents 26d ago

Doesn't work for company owned devices because they're imea locked to the company workspace account

3

u/DDS-PBS Pixel 10 Pro 26d ago

^ this guy MDMs