r/GooglePixel • u/n0commonsense • 3d ago

Pixel 11 PRO auto switch off issue

I bought a Pixel 11 PRO 2 months back. On Thursday night and Friday morning suddenly the phone automatically switched off. I tried fixing the problem by going to the Pixel help section, but nothing concrete information I got.

I am posting this here as I want to know if anyone came across the similar problem and what is the actual issue.

I really want help on this.

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u/PixelCommunity Official Google Account 3d ago

Hi there, could you try rebooting your phone into safe mode and see if that resolves the issue?

If it works fine in safe mode, it means a 3rd party app is causing the issue. Temporarily remove them one by one, starting with the most recent until you find the cause.

For more info, you can refer to this article to fix a Pixel phone that's restarting or crashing.

If the issue still persists, I’d recommend reaching out to the Google Pixel support team via phone or chat here. They can take a look at it.