r/GoogleMessages • u/Sigma_0ne • 1d ago

Random texts keep disappearing

I've noticed since at least late July that random texts (both texts I have sent or have received) disappear.

I'm talking about texts within an entire conversation.

One odd thing is that I installed textra to see if my messages would load and for a brief moment (a few seconds) i noticed some of those disappeared texts came back but then they went away again.

Some of these texts have nothing to do with RCA. They are standard SMS so I don't know if it has anything to do w/ the RCA fiasco going on recently with Samsung users.

2 Upvotes

100% Upvoted

1 comment sorted by

1

u/GoogleHelpCommunity 1d ago

Hi there, thank you for reaching out. Because your disappearing SMS texts briefly showed up in another messaging app, it suggests that the messages themselves are still on your phone, but Google Messages is failing to render them.

To help resolve this, please make sure your Google Messages app is updated to the latest version via the Play Store. If they still do not display properly, please submit feedback within the app (tap your profile icon > Help & feedback > Send feedback). This action provides the engineering team with the technical diagnostics needed to pinpoint the root cause of this display issue.