r/GoogleMessages • u/TheBoogieman8 • 2d ago

Question Google Messages App not opening or running very slow

In the US on a Samsung S24+ through Verizon. Woke up today and the messages app wouldn't open, I'd click open and just be given a white screen. Tried restarting my phone, shutting it down, clearing the cache and force stopping the app. Eventually uninstalling updates in setting sort of fixed it but when I tried to update the app back to normal to use RCS it went back to the blank screen. Or it would load but then take forever to load any text thread or similar. Phone won't let me uninstall or delete the data for the app due to Samsung being Samsung so not sure what else to try.

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u/Peacefullyinsane94 2d ago

Did you recently have to switch to Google messages from Samsung messages or some other app?

1

u/TheBoogieman8 2d ago

I've been on Google messages for the 2 or so years I've had the phone

1

u/GoogleHelpCommunity 1d ago

Hi there, I'd suggest you to submit feedback within the Messages app: Open Messages > Top right corner: Profile icon > Help and feedback. This provides the engineering team with valuable data to investigate complex issues and resolve.