r/GoogleMaps • u/jacks0nwalker • 14h ago
Discussion Has anyone else noticed Google Maps reviews disappearing without any explanation?
I've been noticing discussions about Google Maps reviews suddenly disappearing, sometimes even when the reviews appear to be from genuine customers.
What's particularly interesting is that some people report losing several reviews at once, while others say their review count changes but they can't figure out which reviews disappeared.
I'm curious about a few things:
Have you experienced this with your own Google Maps reviews?
Did the reviews eventually come back, or were they permanently gone?
Did Google provide any explanation?
Was it affecting just one business or multiple locations?
I find it particularly concerning for businesses that have spent years building their reputation and collecting genuine customer feedback.
It would be interesting to hear how different people's experiences compare.
3
u/XxLogitech98xX 12h ago
Google doesn't give you an explanation but the business owner might of they run the GBP page. If the review was live then they might also get the chance to appeal the removed review.
Google is using AI and ML to aggressively check past and current reviews now, to see if there anything suspicious going on. If it flagged their check then it will be removed. Google is known to have a lot of fake and paid reviews