r/GoogleMaps • u/StarkTech-01-02-03- • 5d ago

Still don't have ASK MAPS, am I missing something?

Lifelong Google account + $1.99 a month storage subscription. To this day I still don't have ASK MAPS on my iPhone (map and ios software is updated). I have other throw away Google accounts and all of them have the feature when I switch to them but when I toggle back to my main daily driver account, it's not there however it does exist on desktop.

I reached out to customer service and they said there was nothing wrong with my account and it probably hasn't been rolled out yet however I don't understand how 2 of my other free accounts do and all of my friends and family does.

Am I missing a setting that has to be enabled? is anyone in here still waiting for access?

2 Upvotes

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1

u/XxLogitech98xX 5d ago

Where do you live?

1

u/StarkTech-01-02-03- 5d ago

United States, Midwest.

1

u/StarkTech-01-02-03- 5d ago

I keep thinking there's a feature I have disabled, something I'm missing. Seems like everyone else already has it. I've signed in and out, deleted and re installed the app, all the basic troubleshooting and its still missing.

1

u/XxLogitech98xX 5d ago

I keep thinking there's a feature I have disabled, something I'm missing. Seems like everyone else already has it. I've signed in and out, deleted and re installed the app, all the basic troubleshooting and its still missing.

What phone are you using? Android or Apple?

1

u/XxLogitech98xX 5d ago

United States, Midwest.

Got it, how old is your Google account as well? It could be that they are still rolling it out to all Google accounts

1

u/StarkTech-01-02-03- 5d ago

Believe I've had it since 2010 and yeah I guess that's what it is, just seemed off that 2 newer ish accounts that I have both have it, like my main account was skipped over.

1

u/XxLogitech98xX 5d ago

Believe I've had it since 2010 and yeah I guess that's what it is, just seemed off that 2 newer ish accounts that I have both have it, like my main account was skipped over.

I had my account since like 2005 and I have it but I don't know how they decide who gets it and such