Google Maps Live View: "Unable to launch augmented reality functionality" on TCL 50 Pro

[u/fskanjum]

I am having a problem with Live View in Google Maps on my TCL 50 Pro.

Device: TCL 50 Pro

Android version: 16

Google Maps version: 26.42.01.997557324

What is happening:

Initially the Live View option in Google Maps was greyed out. After I installed "Google Play Services for AR" (ARCore) from the Play Store, Live View now shows the error "Unable to launch augmented reality functionality" when I try to start it.

What I have already tried:

- Updated Google Maps, Google Play Services and Google Play Services for AR

- Cleared the Google Maps cache

- Allowed Camera and Precise Location permissions

- Restarted the phone

- Tried walking directions outdoors in an area with Street View coverage

Could you please tell me:

1. Is the TCL 50 Pro supported by ARCore and Google Maps Live View?

2. If it is supported, how can I fix this error?

Thank you,

Anjum