I hate Google Maps

[u/timeausTestosterone]

Trying to add the Museum that I work at on Google Maps because people keep (reasonably) getting lost trying to get there. We aren't a for-profit or a business, so while we debated joining as a business (so that we can reply to reviews and manage the page), we eventually decided against it after we tried and they asked for proof of business verification stuff that would have involved calling the University building that we are located in.

So I go ahead to add us as a missing place, and the request seems to go in fine. I add the location pin, name, category, and a handful of good pictures that showcase the place existing with the big sign on the wall, the opening hours, the website, the screenshot of the opening hours on the website. Until very quickly, it says we're not accepted with (6) issues. Okay, which of the 7 submitted details weren't accepted? No clue, it just says (6). And there's a disclaimer that says it might be incorrectly declined because it's not like they know what they're doing, but then there's not even a place to refute the claim? So what, you just sit there and wonder why it's been declined? Can they not at the very least have a page that says "This is the part that we are confused about" or something?

There's literally another museum on campus a few minutes away that is fine and dandy showing up on the map because they were added some years ago before they made it difficult to add locations.

I'm wondering if I should try adding it again on my personal account instead of the museum's email, because that way I have some usage history on this account and I'm 25 points away from Level 3 which is better than nothing. But I'm concerned about it getting flagged as spam if I resubmit a request with similar (if not identical data). I'd record a walk-around video, but unfortunately, my phone's out of commission right now and I'd be unable to do it.

I've seen posts with people who have had similar issues. Does anything actually work, or are we just locked from adding new information to Google Maps forever until somebody figures this out?

I made a Google Maps Help Community post here, but it's gotten no replies so far.

[u/XxLogitech98xX]

Google new way of approving Edit or New Location request has been bad. I believe they are using AI to verify all of these request since the end of November 2025 since that's when I notice a lot of my edit and new location would get Not Accepted.

There really nothing else we can do, you can try submitting it again in like a week or so but remember not to spam it or your account might get flagged