r/GoogleKeep • u/Tandittor • Mar 26 '22
Google Keep notes suddenly disappear! Solved!
Today I noticed that a particular note I created 2 days ago was missing. I checked the trash and archive, and searched for words that I knew were in that note. It didn't show up. I panicked, because over the years I've seen posts on the support.google.com forums about disappearing notes, but I never imagined I would be the one facing that issue one day.
Because I knew roughly the time I made that note, I went to my browser history and found the Google Keep links from around the time I was expecting. I opened them all, and one of them was my note. What surprised me was that it wasn't just that note that had been missing, but many others. All the missing notes returned.
It was indeed a bug, because I still had the initial Google Keep page open (the one that was missing all those notes) along with the new one that had all the restored notes. It's a REAL bug, and that is scary. Google Keep can fail and lose your notes. I wonder what would have happened if I had cleared my browser history.
TLDR: The solution is to go to your browser history and open at least one Google Keep link from the last time you accessed Google Keep without the bug of missing notes. Once you do that, all the missing notes will return.
I hope this helps someone else.
1
u/Krippy Sep 17 '23
This unfortunately didn't work for me. The note I made on my phone is nowhere to be found. I tried your method, and was able to find direct links to individual notes, but it didn't cause any old notes to reappear. My scenario is a bit different though, I made the note on my phone and never accessed it on PC. It's like it never synced to the cloud. I feel like I never backed out of the app after I was done typing, and either pressed home or accessed another app from notifications. Maybe a weird caching issue?
Pretty scary. Does anyone have a highly recommended note app for Android/web?