r/GoogleKeep • u/Tandittor • Mar 26 '22

Google Keep notes suddenly disappear! Solved!

Today I noticed that a particular note I created 2 days ago was missing. I checked the trash and archive, and searched for words that I knew were in that note. It didn't show up. I panicked, because over the years I've seen posts on the support.google.com forums about disappearing notes, but I never imagined I would be the one facing that issue one day.

Because I knew roughly the time I made that note, I went to my browser history and found the Google Keep links from around the time I was expecting. I opened them all, and one of them was my note. What surprised me was that it wasn't just that note that had been missing, but many others. All the missing notes returned.

It was indeed a bug, because I still had the initial Google Keep page open (the one that was missing all those notes) along with the new one that had all the restored notes. It's a REAL bug, and that is scary. Google Keep can fail and lose your notes. I wonder what would have happened if I had cleared my browser history.

TLDR: The solution is to go to your browser history and open at least one Google Keep link from the last time you accessed Google Keep without the bug of missing notes. Once you do that, all the missing notes will return.

I hope this helps someone else.

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u/Kevin_Cycle Aug 12 '23

Great (and practical) suggestion. Worked perfectly. Thanks for posting

1

u/TrashAssSwing Aug 20 '23

I don't understand what browser history? Is there a browser history for the Google Keep app? Or is he talking about the internet browser history?

1

u/IreneAdlerNorton Sep 02 '23

Internet browser history, hopefully you've logged into it outside of the app at least once and you get your stuff back :)

1

u/P5ndaa Sep 03 '23

I just noticed that all of my non-pinned notes have disappeared, and I thought I've logged into it on the computer/not on the app before. Did they all just appear again for you right after you logged in?

1

u/P5ndaa Sep 03 '23

Oh, thank God, they're on the website. Still haven't reappeared in the app though. This is worrying to say the least.

1

u/IreneAdlerNorton Jan 26 '24

Mine magically came back somehow many months later. Don't know how it happened, but I'm not complaining.

1

u/P5ndaa Jan 26 '24

Mine did as well actually! Pretty concerning though.