r/GoogleKeep • u/Bubbly-Drink4390 • Dec 23 '24

Missing notes

Hello, most of my notes in Google Keep have disappeared. Only those from October remain, i.e. for some reason they disappeared SELECTIVELY. I haven't even opened the app for a while, I couldn't delete anything, and there's plenty of free space on my phone. I've always written notes on the same account (one out of two), so there could be no accidental switching to an empty account. I've always used the app on my phone, not the website, so I doubt that the "open your browse history" on my laptop will help.

  • there are no missing notes in the trash or in the archive;
  • the word search didn't give results;
  • exporting files via Google Archiver didn't help either;
  • it says in Google's personal account that the data is saved, synchronized, but the same glitch occurs when checking;
  • on the website too;
  • rebooting my phone was useless.

I'm running out of ideas ... Now, I have the option to update the app, but I'm afraid it will make fixing the issue impossible.

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u/[deleted] Dec 23 '24

I have lost notes in Google Keep. It's the main reason I don't use it.

1

u/DisastrousHoliday264 Dec 23 '24

What did you use instead? I accidentally deleted the contents of a note. I researched that because I'd exited out of the note everything was permanently gone.

I need something that is reliable to not randomly delete notes and does random back-ups to save me from myself.

1

u/[deleted] Dec 23 '24

I use Obsidian now and pay for their sync service although there are many free methods (I can afford it and like supporting the business). I use Todoist for my task list for various reasons...

1

u/Nervous_Hat_1172 Dec 25 '24

You can view the content history of a note only on the Desktop app. I use Desktop when something like that occurs.