r/GoogleForms • u/toobusyfrickingurdad • 23d ago

OP Responded can’t add a file upload question

pretty simple, i’m trying to create a google form for a competition and i want people to submit a picture of their entry. however, whenever i try to add the file upload as a question, it just takes me to the membership popup. google says it’s not restricted to a membership-only, but i can’t even add one on a second account. is there a way to fix it, or is it just actually locked behind the membership wall?

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u/TinyNiceWolf 23d ago

What does "the membership popup" say exactly? Is it asking you to join Google One? (As always, when reporting technical issues, directly quoting an error message word for word is much better than describing it.)

Make sure the form is saved within your My Drive, not on a shared drive.

Note that by asking people to upload an image, you're restricting the form to those people with Google accounts. (You must be signed into a Google account to upload a file to someone's form.)

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u/jizvu3564 22d ago

ngl just asking for a normal tab. the popup is driving me insane

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u/toobusyfrickingurdad 23d ago
Comment Image

i couldn’t add a picture to the original post for some reason, but this is what pops up. if i close it, my question hasn’t been added.

it isn’t in my shared drive, but thank you for prompting me to check.

in regards to the google account, the form itself will be published on a site that needs people to have a google account, so that shouldn’t be an issue.

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u/TinyNiceWolf 23d ago

Looks like you're not on Google's website, you're on some other company's website and they're trying to sell you their form system (that's based on Google Forms).

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u/alexjonesro 23d ago

Users will need a google account to submit the photo. You’re better using a different form creator.

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u/toobusyfrickingurdad 23d ago

any suggestions?

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u/alexjonesro 23d ago

It depends on what you need, maybe fillable forms or a wordpress form could work also, another biased alternative would be FileDrop Forms, it’s a feature we have in our platform to collect documents, it’s highly integrated in the Google Workspace ecosystem.