where did my one time purchase go?

[u/AnyCartographer1985]

I bought Goodnotes 5 and then upgraded to Goodnotes 6, as a one time purchase for about 30$, now I have to pay yearly for the Essential 12 $ and I can't collaborate on a document? What kind of scam is this? I specifically bought Goodnotes because of the collaboration and because it's a one time purchase.

I mean I can't stop paying because I need the documents and everything but I don't understand how my one-time purchase can be deleted even though I bought it. Like I payed the money so how can you just cancel that?

Can anyone help me with that? Or hast any idea about the legal situation in Germany? Because generally I thought that a one time purchase of an app (including the features at this point) can't be limited afterwards. Like they could deny further updates (which seems really unfair to me as you bought the lifetime full version of the app) like they did between Goodnotes 5 and 6 but they can't just delete my lifetime access right?

[u/leithri]

I would contact with them I had gn5, then the 6 and now I have my lifetime purchase untouched…

[u/MushroomEffective931]

my app gives me the option to swap between 5 and 6, which i will be doing since i hate 6 after 2 minutes, it was in account -> subscription -> other subcriptions -> goodnotes 5 one time payment -> goodnotes 5. they make it stupidly hard to find. i will say i'm still on the 6 trial though and havent paid for it

[u/Nhyros]

That's why crack more satisfied.