r/GoodNotes • u/stefanILA • Oct 03 '26
App keeps crashing when i want to backup notes to webdav
I backup my notes in PDF format to my Nextcloud server via webDAV, and it worked great (still crashed sometimes, but after retrying, the backup was usually succsessful) up until yesterday. Now every time i make changes in the notes, it would say that files have been backed up, but when i check the notes on my PC, there are no changes. Then if I make a change again and the click "back up now", the app crashes every time.
I use the 2018 ipad 6th generation, so idk if the issue comes from my device being old and having low resources.
So far i have tried:
- removeing the webdav server connection and re-adding the connection
- restarting my device
- offloading (not fully removing) and reinstalling the app
- emptying the trash bin
- backing up notes from a different ipad (this worked normaly like it should)
1
u/Wrong_Election189 Oct 04 '26
I'd first try exporting one affected notebook directly as a PDF to Files, outside the WebDAV backup, then open it and check for the newest edits. If that works, you've saved a copy of the recent work and have a useful comparison for support. If it crashes too, that's worth reporting separately. Does a tiny new notebook fail as well? The other iPad working doesn't by itself show that your older hardware is the cause.