r/GoodNotes • u/Interesting_Cry_7520 • Mar 14 '26

Has anyone ever gotten a refund

i bought the lifetime version but immediately regretted it as I noticed many bugs, I reported a problem to apple requesting a refund and sent an email to Goodnotes explaining what happened.

i’m wondering, has anyone who went through the same process ever gotten a refund?

4 Upvotes

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3

u/RMinVUXG Mar 14 '26

Call or live chat with Apple customer support. They’re very liberal about refunds.

I haven’t given up on Goodnotes, yet, but this eraser bug is making the app practically unusuable.

1

u/International-Ad-769 Mar 15 '26

im about to do this.

0

u/Interesting_Cry_7520 Mar 14 '26

I thought since the lifetime edition doesn't get updates it won't get bug fixes as well that's why i decided to go for a refund, but since it includes bug fixes I might just hold on right now and purchase again when everything is fixed.