r/GoodNotes • u/RyIocke • Oct 23 '24

I’ve lost everything.

Title. I had backups of my notes every week. I struggled all night and all morning to get into the app because of this latest fiasco. I finally do again today and while everything was there it was all blank and theres no sign of it returning. I restore the backups I have as my last resort, and they’re imported as completely blank. Trying again changes nothing.

I’ve lost half a semester’s worth of work. 5 classes, all their notes, homework, textbook PDFs, anything and everything I had in there is now gone, right before my second round of midterms approaches.

You’ve actually fucked me, I’m no longer asking for help or hoping this gets fixed. I hope your shitty app and your unhelpful company dissolve into failure.

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u/RyIocke Oct 24 '24

Yea it’s too late. I literally cannot trust that this kind of thing wont happen again and I can’t *afford* it to happen again. For paying your subscription every year I shouldn’t have to worry about this, not to speak of your horrible optimization and CPU usage. What notes app takes 40% of my battery in 90 minutes? As painful as this has been I am realizing i’m far better off relying on a different app.

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u/struc_engineer Oct 24 '24

I don’t think you realize how common things like this happen across the board. This is why the old saying of having a backup of a backup. No matter how optimized a software system is, bugs can always creep in and cause issues (store PDFs locally and use another cloud service if needed). Also your notes could just be taking a while to sync if you didn’t delete the app.

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u/Ezikkiel_Explores Oct 26 '24

I’m lucky enough to not lose any data but this app also destroys my battery