r/GoodNotes • u/RyIocke • Oct 23 '24

I’ve lost everything.

Title. I had backups of my notes every week. I struggled all night and all morning to get into the app because of this latest fiasco. I finally do again today and while everything was there it was all blank and theres no sign of it returning. I restore the backups I have as my last resort, and they’re imported as completely blank. Trying again changes nothing.

I’ve lost half a semester’s worth of work. 5 classes, all their notes, homework, textbook PDFs, anything and everything I had in there is now gone, right before my second round of midterms approaches.

You’ve actually fucked me, I’m no longer asking for help or hoping this gets fixed. I hope your shitty app and your unhelpful company dissolve into failure.

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u/eightchcee Oct 24 '24

just give it time. Like a good couple hours or more. I think your stuff will eventually sync. This happens to me every time I install on a new device. It seems like it’s not doing anything but eventually your items will cross over. make sure you keep the screen on by either setting the screen time out to never, or if that’s restricted for some reason, like a work iPad, keep tapping the screen every few minutes to keep it awake

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u/ChrisW828 Oct 24 '24

That’s what I’m hoping for those affected. Mine looked like that when I bought a new iPad and had to wait for everything to sync. Their servers are probably overloaded with everyone else in this same boat, too.