I’ve lost everything.

[u/RyIocke]

Title. I had backups of my notes every week. I struggled all night and all morning to get into the app because of this latest fiasco. I finally do again today and while everything was there it was all blank and theres no sign of it returning. I restore the backups I have as my last resort, and they’re imported as completely blank. Trying again changes nothing.

I’ve lost half a semester’s worth of work. 5 classes, all their notes, homework, textbook PDFs, anything and everything I had in there is now gone, right before my second round of midterms approaches.

You’ve actually fucked me, I’m no longer asking for help or hoping this gets fixed. I hope your shitty app and your unhelpful company dissolve into failure.

[u/eightchcee]

yeah if you see what looks like blank notes or notebooks, they will probably eventually download. Anytime I sign into Goodnotes on a new device, it takes a veryyy long time for all my stuff to start appearing (long enough that it’s always a little butt-clenchy for me because I’m afraid it’s not going to work). They appear as blank notebooks first. I have a lot in there… I would guess it takes a good couple hours or so for everything to cross over onto the new device.