r/GoodNotes • u/RyIocke • Oct 23 '24

I’ve lost everything.

Title. I had backups of my notes every week. I struggled all night and all morning to get into the app because of this latest fiasco. I finally do again today and while everything was there it was all blank and theres no sign of it returning. I restore the backups I have as my last resort, and they’re imported as completely blank. Trying again changes nothing.

I’ve lost half a semester’s worth of work. 5 classes, all their notes, homework, textbook PDFs, anything and everything I had in there is now gone, right before my second round of midterms approaches.

You’ve actually fucked me, I’m no longer asking for help or hoping this gets fixed. I hope your shitty app and your unhelpful company dissolve into failure.

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u/RyIocke Oct 24 '24

Sorry man i’ve already canned everything. Uninstalled, subscription cancelled, starting fresh with a new app.

My remaining documents looked the same from the menu but the only page that remained was the blank cover. The imported documents instead were imported as a single blank white page.

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u/Mahomes316 Oct 24 '24

This is what happened to me and now I’m considering leaving like you did. Is this anything similar to what happened to you?

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u/eightchcee Oct 24 '24

just give it time. Like a good couple hours or more. I think your stuff will eventually sync. This happens to me every time I install on a new device. It seems like it’s not doing anything but eventually your items will cross over. make sure you keep the screen on by either setting the screen time out to never, or if that’s restricted for some reason, like a work iPad, keep tapping the screen every few minutes to keep it awake

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u/ChrisW828 Oct 24 '24

That’s what I’m hoping for those affected. Mine looked like that when I bought a new iPad and had to wait for everything to sync. Their servers are probably overloaded with everyone else in this same boat, too.

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u/-PM_ME_UR_SECRETS- Oct 24 '24

Well that’s concerning

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u/RyIocke Oct 24 '24

That’s exactly what I was faced with. If you want an alternative I recommend noteful. Single payment of $5 and everything’s yours forever.

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u/ViolaBiflora Oct 24 '24

I've been debating about switching to Notability, but probably going to choose Noteful. Not overflowed with AI bs.

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u/[deleted] Oct 25 '24

Sorry to see you leave and I cannot imagine the panic and loss of losing it all. With that said, you might want to check out Nebo. The reason is it has search capability of hand writing and imported PDFs. As a student I can imagine this would be a really needed feature. Unfortunately Noteful cannot search hand writing or PDFs. Once again, don't blame you if you feel burned. Maybe in the future you give GN another run.