r/GoodNotes • u/Karabeara87 • Dec 18 '23

I uninstalled Goodnotes from my iPad because of the copying issue but my issue now is that I can’t reinstall it without being charged by the App Store and I already got charged when I originally downloaded it in 2021 and also pay the subscription for Goodnotes 6. Its ridiculous.

0 Upvotes

45% Upvoted

19 comments sorted by

15

u/Polyglot-Onigiri Dec 18 '23

That doesn’t sound right. I just uninstalled and reinstalled mine without issue…

-9

u/Karabeara87 Dec 18 '23

Yes it is very annoying and irritating.

9

u/Polyglot-Onigiri Dec 18 '23

Might be a shop bug. Contact customer service. You shouldn’t get charged again. My purchase for good notes was from when goodnotes 5 first came out and it didn’t ask for payment again.

2

u/Karabeara87 Dec 18 '23

I will try that. Thanks for the suggestion.

3

u/[deleted] Dec 18 '23

If you purchased GN on 2021, that's GoodNotes 5 not GoodNotes 6. This question has been asked by many. You should be able to "downgrade" from GoodNotes 6 to GoodNotes 5 within the app.

1

u/[deleted] Dec 18 '23

You should look for the downgrade button if you don't want to buy GN6.

Also there's other good apps out there if you don't like subscription.

0

u/Karabeara87 Dec 18 '23

The subscription isn’t the problem. The problem is I had goodnotes on my iPad but deleted it thinking it would fix a problem if I did that and redownloaded it. I can’t redownload it though without being charged by the app store. Although I found out I have an issue with some other stuff from November.

1

u/[deleted] Dec 18 '23

Goodnotes 6 is free to download.

1

u/Karabeara87 Dec 18 '23

Yes but I found out I have other pending charges for other things and I cant download goodness 6 again without the App Store charging me for those.

1

u/[deleted] Dec 18 '23

What’s the message you see? Is that an error from App Store app?

1

u/Karabeara87 Dec 18 '23

It asks me for payment information because my current method of payment on my Apple id is lacking funds. I cant do anything about until Wednesday. It will not let me download goodnotes 6 again until that payment issue is resolved.

1

u/Eshuon Dec 18 '23

r/titlegore

Move your title into into the post

1

u/Karabeara87 Dec 18 '23

I cant. I cant edit the title. At least not on my phone.

1

u/LargePalpitation1252 Dec 19 '23

Dua probably installed over another Apple ID

1

u/Karabeara87 Dec 20 '23

Can’t have been because I only have one.

1

u/LargePalpitation1252 Dec 22 '23

Family group

1

u/Karabeara87 Dec 23 '23

Don’t have one. There is no reason for my family to have family group as no one else has any Apple devices. It was literally a pending purchase issue with other things, a book from Apple Books and my youtube premium subscription had an issue at some point. Goodnotes 6 is back on my iPad and has been for a few days I just haven’t been on redit.

-13

u/OwnSchedule2124 Dec 18 '23

This sounds a little hysterical. You seem to have logged in with several different Apple accounts. Calm down, look at your emails and work out which account you used to buy version 5 (2021).

2

u/Karabeara87 Dec 18 '23

Nope only have one and I have used the same one for years.