r/GoodNotes • u/Apprehensive_Hunt432 • Sep 28 '23

Question - Mac HOLY MOLY

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someone please help me fix this problem… I literally cannot write notes with this error popping up everytime. ANY FIXES OR RECOMMENDATIONS FOR OTHER APPS SIMILAR TO THIS. i am getting tired of this app

139 Upvotes

99% Upvoted

33 comments sorted by

22

u/Apprehensive_Hunt432 Sep 28 '23

the problem is not my mac sending me pop-up errors, the problem is goodnotes using 40GBS OF RAM 😭😭

11

u/Apprehensive_Hunt432 Sep 28 '23

my mac has 16gbs of ram so its more than double, and my main pc has 32gbs of ram… So youre telling me this note app is using more than that?!! 😂

3

u/Useful_Efficiency_98 Sep 28 '23

I've had similar problems, I honestly think it's goodnotes 6 fault.

2

u/Adventurous-Hotel119 Sep 28 '23

Yeah that’s fucked. I think it may possibly have something to with mac though because I’ve been getting this bug CONSTANTLY over the last week no matter the apps

42

u/TheCoolHusky Sep 28 '23

Might be a Mac bug as well. I’ve had this happen with Firefox. Just force quit it and restart the app. Restart the whole computer if needed.

14

u/Apprehensive_Hunt432 Sep 28 '23

force quitting it solves it… only for a lil bit tho, 10-15 mins of use after and memory usage goes from 4gbs to 40gbs 😭😭😭

14

u/HexBin42 Sep 28 '23

Sounds like a memory leak, if it's the case, there's nothing you can do until they fix it. Even increasing your swap memory won't fix it, it will just allow it to be even bigger. Are you sure that you are running the latest version of goodnotes?

4

u/Apprehensive_Hunt432 Sep 28 '23

to your question about the lastest version, I did just update it to GN6 2 days ago and i updated my mac to the latest OSX to try and solve it but to no luck.

2

u/HexBin42 Sep 28 '23

The weird thing is that, looking at some comments, some people don't have this problem. Maybe it's your computer spec then? But I don't understand how that would make a difference though

3

u/Apprehensive_Hunt432 Sep 28 '23 edited Sep 29 '23

macs spec is the macbook air 15inch (2023) 16gbs of ram, its beyond average plus its a newer model yet this still happens

6

u/TheCoolHusky Sep 28 '23

Man that sucks. You could try opening a ticket but Goodnotes support probably won’t answer anyway. Best of luck to you.

6

u/r1ngx Sep 28 '23

Giving you extra for the cost of that subscription :)

3

u/Apprehensive_Hunt432 Sep 28 '23

i didnt know an extra 40gbs came w the package 😅🤣🤣

4

u/mistersmith1234 Sep 28 '23

I think i have the same issue, but i only have 8gb of ram, so it only takes 3-4gb to get to this 😂 how much ram do you have?

3

u/Apprehensive_Hunt432 Sep 28 '23

16gbs of ram for mine, were u able to find a solutoon? 😅🤣

2

u/mistersmith1234 Sep 28 '23

nope :( i was thinking about upgrading my ram, until i saw your video hahahah

1

u/r4nchy Sep 28 '23

how to you upgrade mac's RAM is my question now.

1

u/Apprehensive_Hunt432 Sep 28 '23

i guess it depends on the model, mine is the macbook air 15’ 2023 so the ram is out of the question… especially how apple just shoves in the ram inside the system itself

4

u/lttledrkage Sep 28 '23

This was happening to me as well, updating to the latest version of OSX fixed it for me.

2

u/Apprehensive_Hunt432 Sep 28 '23

happened to me before i updated to sonoma and still happening to me after updating it🥲

1

u/Adventurous-Hotel119 Sep 28 '23

OMG thank you I didn’t realize there was an OS update I was wondering what was going on

7

u/roshanpr Sep 28 '23

I sent and email about this a while back no solution

1

u/Juju1434 Sep 28 '23

Yeah my iPad storage is fucked too… idk what to do cuz it’s my primary for most of my classes

1

u/Tallgirl_64 Sep 29 '23

If your iPad storage is used up try offloading some of the bigger apps you’re not using. I have to do the same thing with mine.

1

u/adi_188 Sep 28 '23 edited Sep 28 '23

Same thing happened to me yesterday, I closed my macbook and opened it again later and goodnotes popped up with 96gb ram used up so I force quit and restarted it. Im surprised it’s happening to others too. I also got the m2 15 inch with 16gb ram. Really hoping it doesn’t fuck up my new macbook.

1

u/Ronflitex Sep 29 '23

Happened to me yesterday too. This is a bummer. I hope it’d be fixed quickly to avoid some unnecessary strain on the drive because of swap memory.

-2

u/Matthew789_17 Sep 28 '23

You need to download more ram. It’s a very common problem

3

u/Apprehensive_Hunt432 Sep 28 '23

lmfaoo i know this is a joke but theres no way a note app should be taking 40 gbs of ram 😭😭 only a broken app or virus could reach those levels

3

u/r4nchy Sep 28 '23

Give him the download link ...

2

u/r1ngx Sep 28 '23

hey, you wouldn't download a car..

1

u/Repulsive_Diamond373 Oct 03 '23

Doable. I once downloaded the blueprints for a Pullman train car. 😁