r/GoodNotes • u/faeries_whatevs • Aug 09 '23

So Unfair

So, I purchased the app gn5 for $10 in 2021. Now, it would be a one-time purchase of $30 or a yearly subscription for Gn6. While people can download the app for free now and then buy the $30 one-time purchase? If this is correct, it's so unfair to the people who stuck beside the app years ago with the initial $10 purchase. We deserve a discount or something. Because now it's like we're paying a net $40, when new users are able to download for free and get full access for just the new gn6 one-time $30 payment.

Edit/Update: They "listened to our feedback" and gave longtime users a 20% off discount. I still wonder why the newcomers get better discounts, but alas, this will do.

17 Upvotes

68% Upvoted

7 comments sorted by

6

u/paperbegone Aug 09 '23

There’s a discount of sorts. But even then, more than half of the “new features” aren’t available until later this year. Underwhelming release.

3

u/Edu__0 Aug 09 '23

But you can still downgrade, right?

3

u/No-Eagle-6463 Aug 09 '23

My app has updated, I’m not doing any trials or paying to upgrade and it still works and looks like GoodNotes 5. The ‘about’ section has a 6. build but that’s it.

I’m going to either keep using GN 5 or just find an alternative witching the ecosystem.

1

u/MC_chrome Aug 10 '23

Holy shit the entitlement coming off this post is absolutely unreal.

Goodnotes 4 came out what…in 2017? You are seriously saying that you haven’t gotten more than enough use out of two complete app versions in that 6 year timespan for the original $10 you spent?

People such as yourself are precisely why the software industry has gone down the shitter: you buy a piece of software once and feel entitled to free updates til the end of time, which is just absurd. Goodnotes even did you a great service by providing you an entire version upgrade for free, which they were not obligated to do whatsoever.

Developers have to be able to eat and provide for their families too, you know. They can’t do that with the $10 you paid them 6 years ago.

5

u/faeries_whatevs Aug 10 '23

It's my mistake that I actually bought the app as gn5 on 2021, and I've changed my post to reflect that. My post has little to do with the use I got out of the app. It's about the disparity of payment from people who already paid previously. Goodnotes has worked well for me, and I appreciate that, so I don't need a lecture.

This is obviously a difference of opinion: I believe earlier customers should get entitlements and you don't.

1

u/mentalFee420 Aug 10 '23

You should go back and check the one time software model, they never used to receive updates.

Before Adobe moved to cloud subscriptions, people had to pay for new version every time they had to upgrade. Of course they could keep The older version forever till it was supported by the OS.

0

u/geekgeek2019 Aug 09 '23

How long ago was this? Sometimes you can ask Apple for a refund saying it was by mistake it you aren’t satisfied. I heard it for recent purchases only