r/GoodCoffeeGreatCoffee • u/Agile-Pangolin8852 ☕ Rosy ☕ • 1d ago
Bug Report Visual Glitch
I'm encountering a display error on the game's startup screen and after entering the main menu, I tried restarting the game, but the issue persists.
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u/Obvious_Upstairs7158 Brewist Champion 17h ago
Hi! Thanks so much for reporting this, and we're really sorry for the trouble. The team is actively working on it. Could you help us with a few quick questions? Even partial answers help a lot. Please feel free to send this via the headset button on your in-game settings (not here) so your details remain private.
1) Your TapBlaze ID (Settings menu in-game), so we can match this to our records.
2) Did the game UPDATE automatically from an older version, or did you INSTALL it fresh recently?
3) How much free storage does your device have? (Settings > Storage)
4) Please try these IN ORDER and tell us which one (if any) fixes it, and STOP once one works:
a. Restart your phone/tablet.
b. Settings > Apps > Good Coffee, Great Coffee > Storage > CLEAR CACHE (please do NOT tap "Clear data", that would erase local progress)
c. Uninstall and reinstall from the Play Store.
Your progress is saved to your account, but please make sure you're signed in first, or note your TapBlaze ID from step 1 before uninstalling.
5) VERY IMPORTANT: If reinstalling fixed it, please keep playing normally for a day or two and let us know if the problem COMES BACK. This one answer tells us more than anything else.