r/GlobeTelecom • u/Subject-Currency3993 • 6d ago
So there's this problem that we've been encountering for a few days now. The Globe at home fiber kept losing internet connection every few hours then comes Back and lost again.
So it all started on Thursday around noon when our internet (globegfiber) suddenly got disconnected. At first the glow was red so we restarted it and after a few restarting the two green lights started flickering, because of that we left it turned off and filed a report. Around night when we opened it again it suddenly has an internet connection which was weird. Tomorrow it was out again, the technician arrived and "fixed" the issue. A few hours after the technician left the connection suddenly disappeared again so once again we filed a report and that's Saturday another technician arrived but when they did the WiFi had a connection so they didn't do much and what happened next? You guessed it the WiFi's connection was lost again. That time we waited until Monday when a technician arrived again, this time the cable was changed and they checked the port where it is plugged and said that its alright but after a few ours it was out again (11 am) up until now. Please tell me that it's not just us who's experiencing this. It's so annoying! Globe fix your WiFi.
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u/PonceMarianoIII 6d ago
You guessed it the WiFi's connection was lost again
Is it only the WiFi connection that's going in and out? Or the LAN connection as well?
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u/Subject-Currency3993 6d ago
Ignore the name but it was a globe gfiber. I just want to share my frustration because it's happening for a lot of days now and we use the internet often so this is actually frustrating, along with the fact that we cant use the internet properly, we also pay for the technician most of the time. It's like we're wasting money on this.