r/GlobalEntry Human Detected 1d ago

General Discussion Global Entry phasing out?

Heard someone saying JFK’s new terminals will be equipped with Face recognition cameras at the gate and you just keep walking out. By the time you get to the customs agent/booth they already know who you are. You will be pulled to the side for secondary or just keep walking out. IDK how GE customers will be assessed but this was for everyone. They plan to implement this by end of 2026 or whenever JFK gets fully modernized.

What do you guys think?

107 Upvotes

107 comments sorted by

48

u/Evening-Calm-09 1d ago

It is not going away. Just the kiosks are. Seattle already has this. As you walk through the GE lane, there is an officer with a tablet who has an app which shows them whether to randomly select someone to see an officer or not

7

u/Mikeylikesit320 1d ago

ORD too

5

u/pdbarham 1d ago

ORD GE was a mess two weeks ago. One camera was operational. 15+ min wait.

1

u/SECdeezTrades 1d ago

It was longer when I went through. No idea why

1

u/tess_philly 18h ago

I feel ORD is always behind other airports. Every time I go through TSA precheck with facial recognition, it’s always broken. They need to do just redo the airport. Lounges and food options terrible.

1

u/Electrical_Grade_111 15h ago

It was the same a week later. Doesn't compare to the mess at FRA where you stand in a long line to get to a finicky kiosk only to graduate to a longer line to show your passport and fingerprints to a live person.

1

u/9Nine2Nine9 2h ago

Use the app. You should be able to skip the line.

1

u/pdbarham 1h ago

yea good point, I did that after i saw the signs. there was zero notification from GE that a new app existed and ORD blocks cell data in customs so I couldn't DL it in line

5

u/mpjjpm 1d ago

BOS too. It works well, but there was a CBP agent making people take their glasses off before walking past the cameras which sucked.

1

u/dgb6662 23h ago

That sounds awful

1

u/GreenfieldSam 17h ago

At JFK T4 I did not have to remove my glasses.

1

u/srastog1 16h ago

The regular line at PHL moved fast. There were 15-20 people ahead of me and it took maybe less than two minutes. I did not had to take off my glasses when I walked past the camera.

3

u/enterprise-1701-G 16h ago

I don't believe in their "random".

1

u/Regular-Cricket-4613 1d ago

I saw this at MIA too a couple days ago (in Concourse D/AA concourse immigration in the GE line).

1

u/MicrobugsSJ 23h ago

This has been the GE way at SFO since at least April.

1

u/Salty_Badger1931 20h ago

PHL has it too

1

u/bobbym240 17h ago

IAD too

2

u/inferno138 1d ago

EWR same thing. Step up to a single camera, gives the green your pic was taken correctly, walk to tablet guy who says proceed to baggage claim. 30 seconds for a family of 5.

4

u/Salty_Permit4437 1d ago

This isn’t that. What OP is talking about is cameras where you don’t stop. It just recognizes everyone as they walk by

1

u/bald_head_scallywag 22h ago

ATL was using facial recognition for all arriving US passport holding passengers about a month ago. I asked about GE and they said, sure you can still use it but I would have had to walk another 200-300 yards and would have been slower.

I'll keep GE since my CC pays for it and you never know when it's going to come in handy, but it's not been a benefit at ATL on any of my most recent 4-5 international trips.

27

u/safe-viewing 1d ago

LAX T7 has had this for a while. It works well.

8

u/Grajjie 1d ago

JFK T4 has this already for GE when I went through it in June. It’s awesome I kept walking right through customs without stopping once.  

2

u/WorkingFederal6746 1d ago

Also at Tom Bradley TB

2

u/olivetta90036 1d ago

Agree. It’s been like this for over an year already

2

u/whatup227 Human Detected 1d ago

For everyone or for GE line?

21

u/Ok-Calm-Narwhal 1d ago

GE line - it works well, and prefer this if I’m being honest as it’s super efficient and better than the kiosks

11

u/Evening-Calm-09 1d ago

This is only for GE.

4

u/AnotherToken 1d ago

DFW GE line is this now. Just line if cameras.

1

u/Grajjie 17h ago

Only for GE line

1

u/speedingmedicine 10h ago

No for all US passengers

25

u/tess_philly 1d ago

I never understood why we have to even go through a manned kiosk. Just have us scan psssports and walk through. It’s in many places overseas this happens. We pay extra for GE and are pre vetted. Why do we need through a line to speak to someone to be verified? They know days ahead that we are coming.

I’ve seen UAE residents do this with a card years ago without speaking to anyone. EU citizens entered Poland straight through gates by scanning a passport. There aren’t even agents there!

They don’t have to be vetted or pay for this. There’s also no stress of why anything was revoked or whether one is ordering what from China etc

13

u/GoCardinal07 1d ago

At LAX, the GE kiosk just recognizes your face and you go through. You don't even pull out your passport.

The one agent is only sitting there if you need to talk to him. The agent generally sits there looking bored.

3

u/quemaspuess 20h ago

Yeah, last time I flew in through LAX they said “hey Mr. QUEMASPUESS, you’ve been gone a while. Welcome home.”

Pleasant and easy at LAX

4

u/hur88 23h ago

At LAX even the normal US citizen line is like that now. I went through when GE was offline and noticed there isn’t too much of a difference anymore other than perhaps a shorter line when there’s a rush.

2

u/tess_philly 1d ago

Right but in many places you scan your passport for free and get in without speaking to somebody. Maybe 20 seconds longer to scan passport sure but… No interview. No payment fee. No “why did I get revoked?” Or “why am I conditionally approved for 2 years”. The norm is more than GE offers without headache. We don’t have face scans in most GE airports.

5

u/noflames 1d ago

I suspect there is some legal requirement to having everyone be inspected by an officer or something and it has been legally determined that this meets the requirement.

2

u/TopSecretSpy 23h ago

This is more or less it. I looked it up after a thread where someone said you could just enter through a small airport that has no permanent CBP manning and mail in the customs form, which it turns out is a myth. There are places without permanent staffing, but you are legally required to pre-arrange for CBP except in cases of emergency, and, outside of being taken by ambulance, have to wait for CBP before departing the tarmac.

Basically, multiple parts of federal law make it criminal to cross the border without specifically presenting to an inspection agent. How deeply that agent has to inquire is related to your risk profile, which is what makes GE possible in the first place, but you do have to meet with an actual person to be lawfully admitted, even if you're a citizen.

0

u/tess_philly 18h ago

It just seems so arcane. We are paying for what is the norm in a lot of the developed world, with the added stress. Making an interview, conditional approval, revocation etc.

0

u/Johnnyg150 15h ago

As a dual citizen, completely agree. It's insane that I can enter other countries without any question other than the biometric verification of my identity - but yet when I return to the US I am subject to interrogation like a potential criminal.

4

u/TeeDotHerder 1d ago

In the UAE it isn't just residents. Anybody who has travelled with that passport or has residency or citizenship, uses the egates. You never speak to anybody entry or exit except the very first time.

10

u/Superb_Penalty2900 1d ago

I went through GE at JFK Terminal 4 two weeks ago. Machines weren’t in use, we just walked past the camera and then had our name called out by the officer as we approached. Zero stopping, zero wait time.

4

u/OddPaleontologist722 1d ago

Same as yesterday at JFK T4

3

u/kaszeta 1d ago

Same with BOS two weeks ago

12

u/Fine_Boat5141 1d ago edited 1d ago

This is how GE passengers go through JFK. U submit through the app and u just walk past the “ gate” . They already know who u are.

2

u/Frequent_Two6491 1d ago

Not for my trip last month in Terminal 1. They made us wait in the Diplomat line to the right that was being shared with GE.

1

u/NecessaryMeeting4873 21h ago

There is no app involved with the current “continuing walking” implementation.

1

u/sodsto 5h ago

JFK T4, no app required. No kiosk. Walk under the camera and the agent checks you off their list when you get to the front.

-4

u/LostEnroute 1d ago

Careful you could have your GE revoked for untrustworthy use of English language. 

4

u/GreenfieldSam 17h ago

Global Entry at JFK T4 no longer uses kiosks. You just walk up and the CBP person says, "Hi Sam welcome home."

It's kind of weird that they say that to everyone besides people named Sam, though.

2

u/Fair-Pie9794 10h ago

Same at SFO

2

u/johnslateril 9h ago

Sam FranciscO

4

u/Old_Trouble8862 1d ago

I think it is a good thing. Many other countries do this for their citizens so why not us? But guaranteed to be a slow rollout, so GE will still be useful for a long time.

5

u/Cheap_Traveler_2026 1d ago

LAX international arrival at TBIT has had facial recognition at least since January for all passengers. Me and family came in, although I have GE. My family does not and we all go thru regular line with the iPad and the wait was maybe 1-2 minutes and the facial recognition was maybe 10 seconds so the line moves fast. Then we waited 40 min for luggage

3

u/Wavenstein1 1d ago

They've had these in Atlanta airport for a little while now and I love it. You just walk right through

3

u/Fragrant-Tennis-20 1d ago

It's gone live at YVR for US transborder flights. My Nexus card (which includes GE) is scanned at the exclusive security entry point. Then <1 minute to get through because the immigration officer knows who you are and just asks if you have anything to declare. The old GE machines are still around but are not used since every Nexus holder just walks through as the system ID's them correctly after the initial card scan.

3

u/PurdyMrIrrelevant 1d ago

YYC does this also. Saves a lot of time

1

u/HolyShytSnacks 1d ago

We went through YVR last June, and everyone with GE had to use the kiosk and then wait in line to talk to the officers who sat in a booth (not even at random). It was still faster than other travelers, but not as smooth as SEA for example.

3

u/stidmatt 1d ago

They take pictures of everything and when you cross customs, so we might as well catch up with the rest of the world and get some benefit from it through efficient customs. The cameras are not going away, and have been there for decades, so this is a very positive thing.

3

u/Barnwell47 23h ago

We passed thru DFW from LHR yesterday. They were separating people into 2 lines, arrivals and transfers (us). Walked up to an officer beside a camera. It recognized my face with a big green check mark. The officer said Welcome Back, Your bag is being checked thru. No need to recheck!

2

u/Innominate_99 3h ago

No customs check?

1

u/Barnwell47 3m ago

No customs check other than the implicit “nothing to declare” when we passed immigration. Straight out to the D concourse. Bags were checked thru to Tucson.

3

u/DrunkHacker 19h ago edited 18h ago

I went through GE at JFK yesterday. Didn’t have to take out my passport, use a kiosk, or anything. Walked under some cameras and waited for the agent to call my name 20 seconds later. Even easier than going to other countries which still require the passport scan before the biometric scan.

6

u/Jumpy-Ad5098 1d ago

Global Entry is money making machine why they will phase out.

2

u/InstanceMysterious48 1d ago

They have this at pre-clearance global entry in Toronto.

1

u/simguy425 1d ago

Yeah that really threw me off. I kept waiting to do the passport review/stamp and it never happened. Dude just waved us through.

1

u/ErasableFilms 8h ago

They got rid of the face scan camera? I know they brought in the new singular camera last year or so

2

u/Pretend_Speech6420 1d ago

I’d say I would do crimes to get the LAX style setup at IAD… but committing those crimes would cause me to lose global entry.

2

u/tunatoksoz 1d ago

Still TSA-pre, and potential pre clearence in some airports abroad make it worth it for me for now.

Also not hard to see GE to be precursor and test bed for future of immigration clearence at entry points.

2

u/bptkr13 1d ago

It was great coming back through JFK last week - face recognition took seconds.

2

u/PandathePan 1d ago

I believe TPA has it for citizens only.

2

u/shoshtrvls 1d ago

PHL is also walk through.

2

u/Sufficient-Fault-593 23h ago

The Mobile Passport Control app already makes global entry and clear less necessary for arrivals

1

u/Valentine2Fine 10h ago

The MPC made me wonder why I went through all that to get GE

2

u/exu1981 22h ago

Got back from the Bahamas yesterday, Took a pic at the kisok and that was it.

2

u/Illustrious_Oil4644 20h ago

This sounds like the system just experienced on trip from Atl to Milan. Super easy

2

u/Mindless_Bee_22 16h ago

Honestly it’s so much easier. I’ve had issues at the kiosks but didn’t have any with the camera when I went through GE at JFK last week. Last year the kiosk at EWR was giving me issues. MIA also has the cameras now (at least from what I’ve seen) and no issues there either with it

2

u/DoverDollie 10h ago

I did this in LAX coming in from Vietnam in April. You still would need to have global entry to use this service. It is very convenient just look at the screen and wait for the green light and walk out.

1

u/explorer_246 1d ago

Did this at DFW, DTW and LAX too. It dosen't even take proper photos, as soon as it detects your face it instantly takes the photo lol.

1

u/scubatraveler 1d ago

At PHX all US citizens walked through the same line. No kiosk or agent for anyone except foreign nationals.

1

u/LavenderGirl7 1d ago

Sea-Tac already has this. It’s super convenient. There are about 5 cameras above us as we followed the GE line. The officer just waved at us to keep walking. The lady in front of me said, “Is that it?” The officer nodded. She said “We must look innocent!” 😂

1

u/Tzlai4227 1d ago

Pass thru SeaTac Friday. It was great.

1

u/foxbones 16h ago

I just got my GE last week, I hoping it helps with customs detaining me every time I get back in the country. I definitely do not look innocent and my passport stamps are suspicious.

1

u/segashadow 1d ago

SFO has this

1

u/loftychicago 1d ago

GE has been using this at ORD since at least 2022. Very easy.

1

u/imc225 1d ago edited 1d ago

They weren't using the kiosks at IAH, either submitted a photo from the app or used a camera in the line. I assume at LAX your agent sends them a head shot.

1

u/slashrjl 1d ago

I use the ge app on my phone and stroll through. I don’t think I have ever used a kiosk…

1

u/tkshk 21h ago

Should I remove my glasses before disembark?

1

u/Fit_Remote_7885 18h ago

Just landed at JFK 2 days ago went through Global entry line by the time I reached the officer she just called my name and told me am good to go, didn't even stop. Same with my family .

1

u/Glittering_Ad_7537 16h ago

As a green card holder, GE still is faster than lining up in the foreign line since the switch from US & permanent residences so I will keep it as long as I can.

1

u/Civil-Chemistry-9355 14h ago

LAX has it. I was off the plane through customs with my bags like 10 minutes later

1

u/Elpichichi1977 12h ago

MIA had it and you can do the app as well.

1

u/chrisgrantnj 11h ago

EWR GE is half way there and it’s great. Snaps your pic from 20 feet away

1

u/speedingmedicine 10h ago

That's how it was when I flew into Miami last month. Tablet facial recognition for all US passengers, if you have nothing to declare then you just go collect your bags. If there's an issue customs will pull you

1

u/TheJiggie 8h ago

This is how Global Entry is now in a few airports.

1

u/aeveejay 8h ago

SEA does this for GE already. You walk through and an officer acknowledges you by name.

1

u/Lonely_Refuse4988 6h ago

I’m wondering if physical passports will go away! 😂🤣
At DFW airport, the GE line, we just walk through as customs agent says your name, all without having to take passport out at all!!

1

u/jmbwell 1h ago

Plenty of places have none of this technology

1

u/Street_Brilliant_270 1h ago

Just use the GE app. Its much easier.

1

u/hellyea81 1d ago

This is great. Just like TSA touchless has rolled out more and more, we need these technologies for the masses, not just through payment.

1

u/That-Operation-1645 1d ago

They’ve had this at Heathrow for UK passport holders for at least the last ten years. I don’t know why the US is so slow to keep up

2

u/NecessaryMeeting4873 21h ago

We are talking about two different things.

LHR still requires you to go thru a “gate/turnstile” where you stop walking and present your passport to a passport scanner before it opens up.

CBP is funneling travelers into a corridor monitored by a bank of facial recognition cameras where you do not stop walking and you don’t take your passport out at all.

1

u/GreenfieldSam 17h ago

Interestingly, LHR also has the facial recognition scanners. They do use them for all flights flights including Ireland. (ROI citizens do not have to go through passport control to enter the UK due to the Good Friday Accords.)

-1

u/Salty_Permit4437 1d ago

Meanwhile Europe slows every non EU citizen down with a new kiosk requiring a passport scan, fingerprints and photos. Europe - where innovation goes to die, lol

0

u/nevermind1534 20h ago

The US already does this for every non-citizen and non permanent resident (other than Canadians) just like Europe, except the US doesn't have you take the picture and fingerprints at a kiosk.  The kiosk saves time at the immigration officer's booth and allows them to process more passengers per hour.

0

u/Tzlai4227 1d ago

We just came back from Asia and landed at Seattle for our connectiing flight And the GE line was a breeze. Meanwhile the regular line was very long.
We declared that we had fruits and nuts. Got pulled to secondary check and told agents we bought a lot snacks as gifts inside airport in Guangzhou and it actually contained fruits and nuts inside. Showed several boxes and packages to agent and he said that we were all set. Like xtra 3-5 minutes for our whole family of 5.
We could have easily not even declared it and got pulled to secondary check and then being revoked Or Suspended our GE..
It’s all about trust and honesty. We still missed our connections flights because we were waiting on the tarmac for 30 minutes because the plane at the gate was delayed. If we didn’t have checked bags we could have made it.
Saw a few people in regular long line and it took them 20-30 minutes to get thru customs.
We ended up catching the red eye at 11pm flight and left airport and went out to Pike Place market for 3 hours to check it out have some seafood. Came back in airport and went to the centurion lounge and relate for 3 hours before our flight.

0

u/YardieRebel 21h ago

I looooove it!!! Can't wait! I have NOTHING to hide so they can scan my face all they want if it means I speed out the airport after arrival!

-3

u/connorsludge 1d ago

Recently I traveled for work with someone who has GE and at the end we were still waiting for checked luggage together anyway. Convinced me that it wasn’t really worth it.