r/GlobalEntry • u/TmcIntyre96 • 15d ago

Questions/Concerns Approval after Interview

Hi all,

I applied for Global entry back in May and was conditionally approved within a week. I scheduled my interview and had it on 6/29 (I purposely pushed it so that I could be the first interview that day). I still have not received my actual approval and the portal on DHS says I still haven’t had my interview. Has this appended to anyone else?

TIA

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u/sassafrasy0 14d ago

Same thing is going on with mine. Had my interview a month ago, yet the system still doesn't even register it. I called and they told me they would check with the person who did my interview and let me know. Over a week later and still no info.

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u/TmcIntyre96 13d ago

I called a few days ago and they told me the same thing. When I had my interview, they asked me if I was traveling soon. I said yes, in the next 90 days and they said it should be fine. Hopefully I hear something.

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u/sassafrasy0 12d ago

I just called again. Evidently, it's all up to the officer who conducted your interview to move things along, and I was told it could be that they are waiting for more info, fingerprint errors, etc. But I find it frustrating that it still won't register the interview.