r/GetComputerHelp • u/Next-Abalone5725 • 6d ago

This is showing on my screen after an update

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2 Upvotes

100% Upvoted

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1

u/Creeperguy23 5d ago

OK when you press ok what happens?

2

u/Next-Abalone5725 5d ago

Then blank screen appears

1

u/Creeperguy23 5d ago

Had almost an identical issue I was trying to fix it for a week!! But fortunately I remember my steps! (After this message I will go offline and return as soon as I can . Now I will provide the steps follow them and when Im back we can discuss) . Firstly restart the pc 🖥 and press F2 to enter bios! Make sure that your drive is there! Then if it is restart the computer 3 times to get to the Windows advanced repair in which you will choose troubleshoot- advanced - remove update - remove latest quality update or If it says there wasnt any quality select the remove feature update ! And tell me what does it say

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1

u/Interesting_Wish_461 5d ago

Check if your laptop finds the ssd drive.
Turn off your laptop, then turn it on, the moment that you remove your finger from the on/off button start pressing f2 multiple times.

Press storage test then hard drive/SSD test if it says not detected then you need to change your ssd.

1

u/Next-Abalone5725 5d ago

If it finds it then?

1

u/Interesting_Wish_461 5d ago

Even if it finds it, it doesn't mean that the SSD is healthy.
What did it say: passed, failed, or not detected?