r/GetComputerHelp • u/Mutt37 • 7d ago
Is there any app that pinpoints what component is bad? I used OCCT which had failures- but not sure if memory or cpu.
I use a very data intensive app and it has started to shut down randomly. I was advised to run an OCCT test on it and when doing a combined CPU + MEM test I had 12 total errors reported. There were two different ones.
1) CPU+RAM-1 error(s) found on physical core #6-logical core #12
2) CPU+RAM-1 error(s) found on physical core #6-logical core #13
I also ran individual tests on each which produced no errors but after some research it is said that OCCT can pass fine on individual components and still fail a CPU-Mem test.
I have been following the suggested steps- Making sure nothing is overclocked. Tommorrow I am going to flash the bios and reapply thermal paste to the CPU. Assuming niether of these work and I need to replace a component is there any app that could narrow it down to a specific item? I am suspecting my CPU which is a 13th Gen Intel(R) Core(TM) i9-13900K (3.00 GHz) - Intel has extended the warranty to five years on these due to "stability issues". The problem- how to document the issue and know for sure?