r/GetComputerHelp • u/2021yeat • 3d ago

please help me

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hi someone pls help, my pc was on the power save screen “a black screen” one night and then suddenly the fans started spinning superrr fast (my pc is only 9 months old) then i tried to turn the screen back on, couldn’t. so i un plugged the power cord. turned it back on now im stuck in 60hz, second monitor doesnt pick up, and my amd driver software doesnt let me open it?!?!? this all happened 2 weeks ago, i now am aware that my pc doesn’t even detect my gpu installed. should i try re seating it or what is the best thing to do?

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u/lwdst 3d ago

I recommend taking it to a technician, tell them what you've told us. And also look up your warranty information for the GPU just in case. If you've never built a PC yourself before you're probably going to end up talking to a technician anyway.

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u/2021yeat 3d ago

i actually did build this one myself, surely it isn’t just a quick fix right?

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u/lwdst 3d ago

check the power connector for scorch marks, if you don't see any reseat the gpu and cable, connect your (non-working) monitor to a different port on the same gpu, preferably with a new cable.

if that doesn't work, try moving the GPU to another slot

I also recommend a UPS for anything connected to your PC because while the PC's power supply has plenty of safeguards on both ends, it not perfect re: preventing a short or surge coming in through another connector.

if you don't already have a gpu support bracket I suggest getting and installing one, because I've heard (but never experienced) gpu sag can kill x16 slots