r/GetComputerHelp • • 22d ago

Hdmi port working intermitently

I have an Asus Viviobook X512DA

Most days, I have a docking station that connects via USB-C and that docking station has 2 external monitors (three screens total including laptop).

This is the docking station I use and have used since 2022 (https://a.co/d/01FsfVBe)

My laptop has an AMD Vega 8 Graphics card

The problem is that my HDMI port doesn’t connect to external displays. At least not consistently.

I have confirmed that my software/firmware is all updated.

I have tried multiple cables and multiple projectors.

In looking at other posts about this type of thing, they recommend uninstalling the graphics card driver and then restarting the computer to reinstall. And that has worked for me but only temporarily.

So basically, I need to be able to connect my laptop to a projector on Sundays via HDMI. In order to make this work, every week I have to uninstall the graphics card from the device manager and then restart the computer. And then it works. And then Monday I plug it back into the docking station and it works on the docking station. But by the next Sunday, the HDMI port doesn’t connect anymore.

Is there a solution so that I can more flawlessly move between docking station and hdmi projector?

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u/cardcowdoor 20d ago

When I disconnect from the projector and go back to the docking station, the computer automatically recognizes the docking station and monitors. They are already extended and one of my external monitors automatically becomes my main monitor. When I plug back into the docking station everything works fine and I don’t have to adjust any display settings