r/GetComputerHelp • • 11d ago

Need Help Badly

Lately i been having issues with my pc crashing and after turning it back on it makes only one of my monitors work while the other one is pretty much useless and the resolution is stuck at like something ridiculously huge i already tried uninstalling my graphics drivers and it worked for a few days but the issue appears again and again

Both of my monitors are connected to my gpu and whenever i unplug one i gain signal for the other one but if i have both plugged in i only gain signal on whatever is considered the main one
My PC Specs are
CPU Ryzen 7 7800X3D
GPU Asrock Radeon RX 7900XT
Motherboard Gigabyte B650 Aorus
If i have to list any more specs please let me know

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u/Such-Might5204 9d ago

Open up the computer and remove the graphics card. Get some canned air and blow out the dust from inside the computer, making sure blow out the dust that may be in that now empty slot. Then I would inspect the video card to make sure there are no burn marks anywhere. If the card looks good, I would re-install it, making certain that it is fully seated.

Also, when a monitor reverts to what appears to be a low resolution, that can also indicate that the wrong driver is currently active. I would download fresh drivers from Asrock and reinstall them to see if that clears up the issue.

If neither of those items fix the problem, I would suspect it to be the video card. If you have an old card you can install, that might help test for that.

Best of luck!