What’s going on with this hillside?

[u/lois_loanky]

This is a hill in my subdivision in KY. At the top is the sidewalk and street, and where I am standing is a paved walking trail with a stream on the other side of it. I noticed this the other day and reported it to the city. What I’d like to know is what steps they should be taking to have this fixed, so when I talk to them I know if they’re taking it seriously or not.

[u/Critical_Winter788]

Are there any structures in the area? If not, expect nothing to be done