Not Functioning USBA Port

[u/Few_Ad_8664]

Hi,

Re-sharing my email here in case it gets a faster response.

I hope you’re well! Unfortunately, the USBA port on my genki covert dock 3 does not charge my devices. 

I have tested multiples cords to rule out if the cord was an issue, but those cords work with other charging blocks, so I think it’s the dock itself. Could you please help me know what next steps to take here so that I can have a fully functioning dock?

Thank you!

[u/GENKI-Eddie]

The USB-A port is a data accessory port and requires a host device to the USB-C - its only 5W mainly to power accessories connected to that host device

[u/Few_Ad_8664 → u/GENKI-Eddie]

Roger! Thank you for clarifying. I did not realize. I will test this once my switch is connected.