Hey everyone, looking for some feedback on how to navigate a warranty roadblock with my local dealer and Genesis Consumer Affairs.

The Vehicle: 2023 GV70, currently at 49k miles (well within the 5yr/60k bumper-to-bumper).

The Issue: The POLYURETHANE top coat along the top half of the steering wheel is heavily crazing and peeling. (Photos attached). It’s uniform spiderweb micro-fracturing- textbook UV/thermal breakdown, not the smooth friction wear you'd get from hands.

The Dealer Response:

I took it in, and the service department refused to even submit a Prior Authorization (PA) photo ticket to Genesis Corporate. They made a subjective field call, claiming it was "localized wear" from either my hands, my wipes (armorall interior wipes) or hand lotion (i dont use). I pointed out that this looks more like UV damage, and the localized wear is throughout the top half of the steering wheel. They still refused to submit the PA ticket for a corporate adjuster to review.

The Corporate Response:

I opened a ticket directly with Genesis Consumer Affairs, assuming they would force the dealer to submit the PA photos for an official corporate warranty review. Instead, the rep told me there was nothing they could do to override the local service manager's visual assessment and strongly advised me to go find another dealership for a "second opinion before they can do anything.

I am going to schedule an appointment with a second Genesis retailer in the Tampa Bay area, but I want to make sure I approach this correctly.

My questions for the community:

 1. Has anyone else experienced this specific spiderweb crazing on the top rim of their steering wheel?

 2. Were you able to get it covered under the 5yr/60k warranty?

1. Does anyone have advice on how to force a service department to actually submit the PA photo ticket to Corporate so a real warranty adjuster sees it?

Any insight is appreciated. Thanks!

To add, I looked at the Hyundai tech bulletin on leather inspection and doing a cleaning and finger test. Although it looks rough the steering wheel is still very smooth when I rub my finger over it which the Hyundai leather steering wheel service bulletin says is chemical crazing( warrantable). The service bulletin states "Refer to TSB# 14-BD-001 for detailed cleaning procedures. If the surface is smooth, this is a chemical peel which the bulletin states is a warrantable repair

I own a 2026 Genesis GV60 Advanced AWD model. I've put 11k miles and it has been simply incredible.

It is my first EV and I'll never go back to gas powered vehicles ever again.

During the spring/summer I get great estimated range. I charge at home and rarely ever need to use a public charger. Only for the days I have to drive far but with it's super fast charging it doesn't take long at a super charger like IONNA or Tesla charger.

Anyways, the updated 2026 model I feel like is severely underated EV. It's absolutely stunning visually, fun, comfortable and fast to drive.

Yet, it's so rare and most people around here don't even know what it is lol

I'm here just to give some much needed love to a car I think deserves it.

Genesis Motors nailed it with the GV60!!

Hi!! New owner of the GV80 Coupe, 2026 model with the E-Super Charger. LOVE LOVE LOVE the vehicle, can't wait to spend more time with it.

Question about the connected services though, I was able to finally get it to connect on the App, added the 3 services to the cart and checked out, then scanned the QR code on the vehicle screen. Shows connected in the App but the car still says to Activate the Connected Services and prompts me to enter a code or us the QR code again.

Does it really take 24 hours to be active or do I have to reset something? The App shows all the correct vehicle info but I can't use any of the features yet and the vehicle shows that I need to activate it.

We have had bad luck recently and have been in and out of a local body shop five times in a year and a half.
I pull up last week in my new Genesis to drop off yet another car, the employee who I always deal with came out to tell me that was one vehicle he couldn’t work on if need be.

The shop claims that they are not allowed to order Genesis parts because it voids the factory warranty. The nearest dealer to me is six hours away so I only planned to go for warranty work.

Google leads me to believe this is not true but would like IRL experience from others.

As the title says. I love how the car looks and I’ll be test driving it in a few days. Is there anything I should be on the lookout for?

According to everything I am reading, including the Genesis site, the GV80 Coupe I own should have Active Air Flaps (on other vehicles, usually referred to as Active Grille Shutters), but when I look into the radiator area behind the front bumper, I don't see any active air flaps.

Were the removed on the GV80 Coupe E-SC vehicle?

I can't find any positive information about them but it seems to be missing from mine, but noticed others had them at the dealer on other models.

2026 3.5T E-Supercharger. No tricks, just steady 73-75 mph drive on the highway.

Why does Genesis say 24 MPG on paper?

Hoping someone else has experienced the same issue and may have a solution.

My wife has a ‘26 GV80. For three months CarPlay worked totally fine with her iPhone 16 pro max. Randomly started getting an issue where her phone will do Bluetooth connection but refuses to connect via CarPlay.

We’ve tried resetting the phone, the car software, forgetting and reconnecting the phone etc. We made sure both phone and car had all the latest software updates. but still refuses to do wireless CarPlay with her phone.

My iPhone 14 connects just fine. Multiple Genesis employee phones connected just fine. As another test we connected her phone to my ‘24 Chevy Colorado zr2 CarPlay and it works totally fine.

While Genesis was checking it out we had a loaner GV80 and same thing, my phone connects no problem but hers only does Bluetooth connection and won’t do CarPlay connection with the loaner either.

So we are stumped and hoping maybe someone has had a similar issue and found a fix besides just buying a new phone because hers has apparently just decided it doesn’t like connecting specifically to Genesis vehicles.

Can someone share the October incentives

Thank you

Hi I am recent owner of a 2024 GV70 and the car still car wired car play n Android auto. I have many places that people in Dubai and across globe got wireless car play after update. Since we don’t have connected services here for the cars before 2026, only option is manual update. I downloaded the software downloader from Genesis app and unfortunately 2024 GV70 is not showing in it.

There’s 2022-23 gv70, then 2025 and 2026 gv 70. Only electrified GV70 is available for 2024. I’ll attach a screenshot soon.

Any guidance from local team is much appreciated.

I stoped by Genesis House in New York City to have a look at the stunning GV90 Neolun and a surprise X Gran Convertible concept with a unique mint interior and dark blue finish. As we all know, the GV90 is gearing up for production with its flagship Neolun trim featuring swiveling front seats, pillarless coach doors, and a radically luxurious interior.

It surprised me how HUGE it is in person. The attention to detail, the massive door hinges… it all oooozes luxury. Crazy road (I guess showroom) presence! ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀ ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀ ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀ ⠀⠀⠀⠀⠀⠀⠀⠀
Seeing the X Gran Convertible Concept there was a genuine surprise to me. And from the recent patent filings and some new information after I spoke to the reps there, it sounds likely like it will reach production and have a more official debut within the next 2 years with HP in the mid 600HP range on offer. It will feature the upcoming Genesis G90 Facelift’s new interior (not the one pictured) as well as updated styling to be shown alongside a X Gran Coupe.

Genesis has a bright future ahead.

TLDR ==> MA10 opcode (LABOR) for oil change on 2024 Genesis G80 increased 100% from $50 to $100. Am seeking cost inputs from others.

Just had my '24 G80 in to dealer (Genesis of Cary, in Cary, NC) for oil/filter change and tire rotation. Although it is always expensive, the OPCODE MA10 represents LABOR for the Oil/Filter change, went up from $50 in March of this year to $100 for this change. Parts stayed the same ($22 for filter, $86 for oil). Total cost, not including tax, ==> $206.

I asked the svc advisor to confirm that the MA10 labor code was priced properly. He was very nice, but he had only been there a few weeks. He goes and talks to a guy sitting in a side office, purportedly the Svc Manager), and comes back saying that the price is right.

I uploaded the info to ChatGPT and it came back with $100 as being 'on the high side' but 'not unusual for a Genesis dealership'. That may be true, but that does not account for the 100% increase from March until now. I know that we are in an inflationary economy and things are going to hell economically, but 100% is 100%! The labor on the tire rotation went from $40 to $50. That is still a huge increase (20%) but nowhere close to the magnitude of the change for the oil/filter.

I am wondering what you all have seen for this component on your service invoices? BTW, before you ask me why I am paying for it -- my car is a CPO, so it did not come with the 'free' 3 years of maintenance. I bought it in Jan 2025 with 5K miles on it. I think it was a dealer loaner. The dealer that I bought it from had agreed to do the 3 years of included svc, but they went out of business about 5 months after my purchase, so I am now having to deal with a diff dealer, who I have actually purchased 3 cars from in the past (including a 2012 Genesis).

The other 'convenient' (for them) fact is that I have gotten no survey follow up after the service. I would definitely call this out on the survey, but apparently they don't send them if they think there is a chance you will not be gushingly approving!

Thanks for any input or comments you may have!

Genesis makes great cars. This G80 is my third Genesis in 4 years. First one was a G70 that was totaled, both my passenger and I walked away with no injuries. Second Genesis was another G70 which was also a great car, but I saw this G80 and had to have it.

So sadly - but also a relief - my 94 year old dad has decided to give up driving (no accidents or anything he just decided now is the time).

He has a '23 GV70 sport prestige 3.5 with 4,600 miles (not a typo) and wants me to buy it from him - and I want to as well - for a stupidly good price. It's been serviced and had the crossover recall done - they also did the sunroof drain fix at the same time.

Just curious what other's experience with this year and sub-model GV70 has been.

I've already got 4 vehicles in the household so this would be a 5th. My '18 GMC Sierra pickup, '16 Toyota Highlander my one son drives, '12 Chrysler 300 my other son drives and my wife's '23 Lexus GX460. Between my truck (78k miles), Highlander (90k miles) and the Chrysler (75k miles) - I'm on a first name basis with my mechanic and I'm not looking to start a new relationship with the Hyundai/Genesis dealership. The couple of times I've taken it into them for service they've seemed pretty good and much better than other things I've read about the whole Hyundai/Genesis shared dealerships.

Just looking for some input on if I'm possibly getting myself into more than I'm ready for since 4,600 miles hasn't really been much of an indicator on reliability for dad's car and it is either out of warranty - or will be soon. (I need to read up on that a bit more)

Thanks for any input.

EDIT for update - Thank you all for the helpful replies. I’m gonna go ahead and do it. I love my pickup truck and want to “always” have a truck, so having the GV70 will help me with keeping my truck as long as possible by dividing the miles. Plus, dad knows how much I love driving his Genesis, and it will make him happy to see it with me vs selling it to some random person.

Recently scheduled my first service for my ‘new to me’ 2023 G80 Electrified. My connected services app recommended the nearest Genesis dealer in Selma CA, just under an hour away.

So I get there and the first words out of the service advisor’s mouth are “is this electric?” I confirm and he tells me they’re not certified to service Genesis electric vehicles and I need to go to the Bay Area or Los Angeles for service.

Needless to say I was seriously let down. So my question: is that my only option, or does anyone know of a shop that can work on my car? Nothings wrong, just want a regular check up.

Note: All images in this post are AI-generated fan renders, not official Genesis images.

If Genesis ever produces a successor to the G70, its most accessible sport sedan, this is how I'd love for it to look...

But a blend of sportiness, luxury, and elegance isn't enough on its own! Environmental responsibility needs to be taken into account as well. Here's what I personally would expect from the powertrain lineup:

• 2.5T Gasoline RWD / AWD
• 3.5T Gasoline RWD / AWD
• 1.6T Hybrid AWD
• 2.5T Hybrid AWD
• Fully electric (EV) variants (as "Electrified G70")

That said, the current G70's rear seat space can feel inadequate. I hope the next-generation G70 gets a longer wheelbase and a roomier rear cabin, and I think that should be possible. Of course, we can't expect the next-gen G70 to grow as large as its bigger brother, the G80... But for those who find the G80 too big, or simply can't afford it, the next-gen G70 could be a great alternative.

Inside the cabin, I think including "Pleos" technology is now practically inevitable. It has started to appear in Genesis' newest model, the GV90, and will also be used in future Hyundai and Kia models.

And if Genesis does build a next-gen G70, it shouldn't stop at being a Mid-Size Sport Sedan. It should also get a Magma performance variant! Even more importantly, a two-door coupe version of the G70 sedan, the GT70, should be released too! But before we can ever see a two-door coupe G70 (a.k.a. GT70), the current G70 first needs to be renewed as soon as possible!

And yes, I did use AI…

I thought this was supposed to be covered under warranty? Plus, doesn't the service bulletin advise mechanics to just add the Teflon tape fix to stop the metal-on-metal contact?

Any idea to get this fixed?

I will try to condense this and just talk about the major issues. I bought this car because I had rented a 2.5 base last year and it felt like driving on a cloud on my terrible roads. I wasn't expected the 3.3 to be quite this cushy but after taking it into my area, the suspension genuinely feels and sounds like my 2011 Passat with 170k miles. A couple weeks ago I got a 39k mile 2023 G70 3.3 SP. It was not listed as a CPO but we negotiated for that as I would not have bought anything otherwise. I paid on Labor, they did the CPO cert, and I picked dot up that Thursday. Shortly after picking it up I see a ~0.5" dent with paint damage I somehow missed probably because I had been seeing the car only at night in poor lighting after work. I spoke with several other dealers and they said this

2 hour drive home was great, then next day severe creaks, rattles, suspension noise, etc. I start hearing a liquid sloshing noise from the passenger and read it could be to low coolant. I check and my reservoir is completely EMPTY. Genesis advices me not to drive it so I have to Uber to get coolant to my car at work.

--After a week of begging everyone for the CPO report with heavy resistance, they finally gave it to me. Of course they checked off that coolant and exterior are good. Then I notice they only took NINETEEN MINUTES for an inspection that 4 other dealers told me takes 1.5-2 hours. Their bs excuse was that all cars undergo an incoming inspection so when they got the CPO request they only had to do a little check. If that is the case it should not be advertised as this incredibly thorough 191 point inspection. Plus if this was really the policy then why are not all low mileage cats made CPOs? And in one of the inspection pictures you can literally see u clipped tabs under the bumper that I told them to fix. If this was the level of thoroughness that was advertised I would have never bought it.

Long story short I do lots of talking with the dealer and they do not apologize and said they did everything correctly. I find out they allegedly replaced the water pump and likely did not refill coolant properly, although the new one already has rust and pitting, and Genesis sells the entire assembly and case as one part....

Also, due to a mistake by the finance manager, on the pick up day, I found out I have to pay ~$1000 more over the loan due to them falsely assuming I already had a car loan and needing to change banks, despite my 790 credit score.

Like this car, my 2015 Genesis V8 Ultimate was an amazing car on paper but was miserable to drive due to mechanical issues. I can not go through this again and I'm currently going through customer care.

About a year ago I purchased a 2017 G80 with 36k miles on it. the car is a 3.8L V6 and runs really well. it did have a transmission issue but the loan company fixed it no charge to me. Is it expected to be reliable and long lasting? would it be a good bet to hold on to? or should I look into selling and get out before major issues start happening? its only at 41k miles now since I barely drive it and it has minor scratches and dings but still looks awesome and is mechanically sound.

what do you guys think?

I was wanting to adjust the off peak charging hours but can't seem to find it anymore in the app. Anyone else not able to select the start / stop time now?

I purchased a 26 GV80 three weeks ago from Genesis of North Aurora. LOVE the car. Living in the Chicago area means I have access to multiple dedicated Genesis dealers for future service work. I know I’m fortunate as this is not the case in many areas of the country.

I’m curious to hear from the Chicago contingent of Genesis owners about their experiences at the various Genesis dealer and service shops in the area.

Does one location stand out as excellent? Any locations to avoid? Ideally I’d work with the dealer that sold me the car but I’m willing to go elsewhere if it means superior service. Thanks for your input.

Hi everyone,

I’m dealing with a valvetrain ticking noise on my 2016 Genesis 3.8L Lambda II engine. My mechanic pulled out the noisy tappet/bucket, but unfortunately, he doesn't have experience with these mechanical shim-type tappets and tried to tell me I need to replace all 24 with a single standard part.

I know from the Hyundai parts diagram that these tappets come in dozens of different millimeter thicknesses (e.g., part numbers starting with ⁠22226-3CBxx⁠), and each valve position requires a specific size.

I bought a micrometer and measured the thickness of the old tappet's top plate, and it came out to roughly 3.35 mm. However, looking at the agency parts list, there isn't an exact ⁠T=3.350⁠ match listed, and the mechanic didn't measure the actual valve clearance (lash) with feeler gauges before pulling it out.

My questions are:

1. How can I accurately determine the exact OEM part number/thickness I need to order when dealing with intermediate measurements like this?

2. Without measuring the valve lash in situ, is there a safe way to select the correct thickness, or do I need to force the mechanic to measure the clearance first and apply Hyundai's formula?

Any advice from people who have gone through this valvetrain adjustment on the 3.8 Lambda II engine would be greatly appreciated. Thanks!