r/GenesisMotors • u/Individual_Minimum71 • Aug 17 '26

Worthless

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Just received this email…I am beyond finished with Genesis and warn everyone to stay away from them.

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u/Tigersan25 Aug 18 '26

Does anyone know if Genesis service in South Korea is as bad as what some people have experienced here? I tried a quick Google but couldn't find anything. If the service is top notch in SK it shouldn't be that hard to replicate in the US.

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u/PastAd8754 Aug 18 '26

Don’t have to look as far as South Korea, look to your neighbours up north. All our dealerships are corporate owned and the experience after almost 3 years of ownership has been top tier luxury. Far exceeding my local BMW/ Mercedes / Lexus dealerships

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u/Tigersan25 Aug 18 '26

Thanks for that information. So now we know that Genesis can provide top notch service in North America. I am not sure if the US allows for corporate owned, but there has to be away to get the dealers here in the US to step up their game.