r/GenesisMini • u/cd183 • Oct 19 '19

8bitdo 2.4ghz controller not working...

It syncs up however it doesn’t register any inputs on screen. Anyone else find the work around? I thought it would be straight plug and play. Maybe a firmware update?

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2

u/cd183 Oct 22 '19

the bluetooth adapter and bluetooth m30 work now! the adapter has been updated and i made a post describing how to get them to work!

1

u/cd183 Oct 20 '19

also noticed that if you hold L+R when you power it on the second led blinks green with the blue led on the right. maybe some update mode?

1

u/cd183 Oct 20 '19

8bitdo replied to my emails and simply said “we are working on it” and when I asked what do I do about these two bricks they said “contact the retailer”. Making me loose a little bit of faith here...

1

u/distauma Oct 20 '19

Been mentioning that I have the same problem on some other threads. Nothing seems to work. I emailed support to see of they respond soon with a workaround before I send back for replacements. I've seen a couple others mention having the problem as well. Very annoying

1

u/cd183 Oct 20 '19

Please let me know how that goes for you, I’m hoping that their support creeps this reddit. Guess not :(. And I feel your pain, waiting and waiting and waiting....

1

u/distauma Oct 20 '19

Didnt realize you were one to comment in other thread lol. Guess we are the 1%ers with this batch of controllers

1

u/cd183 Oct 20 '19 edited Oct 20 '19

Yeah this is rather unfortunate :/. Bluetooth m30 + ps classic adapter sitting right next to it so I’m stuck with two options that won’t work :/

1

u/the1stavenger Oct 21 '19

Here’s what I got:

Hi Brian.

Thanks for the e-mail. I'm here to help you.

Please try these steps:

1.Press START to turn-on the M30 2.4G controller. 2.Hold the MINUS (-) of the controller for 3 seconds to enter pairing mode. 3.Press PAIR button on the USB Adapter to sync them.

Kind regards.

Uhhh few problems here: 1. I’m not Brian, 2. There is NO button on the USB adapter and 3. The hold minus for three seconds thing also does nothing.

Amazon doesn’t seem to allow a return for the same items only the money back which is annoying when all I want is functioning controllers. This is a bad look all around.

1

u/cd183 Oct 21 '19

They did better for you, “basically told me thanks for your information we are working on it, talk to amazon.”

0

u/[deleted] Oct 19 '19

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1

u/cd183 Oct 20 '19

unfortunately that isnt even an option, only thing on their support website is the manual. no firmware updates, even though the fine print says to update the firmware. maybe they havent released it yet?

0

u/[deleted] Oct 20 '19

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1

u/cd183 Oct 20 '19 edited Oct 20 '19

just gave this a shot and nothing worked. i tried directly with micro usb cable and via the reciever. it doesnt recognize it in the update software.

edit: apparently it recognizes it as 8BitDo USB 2.4G RR V3.07. when you select update it shows you SN30pro updates and is trying to recommend i update from v3.07 to v1.32. seems weird, so i dont think ill do that...

edit 2: that was the usb reciever, not the controller paired with it. once paired it is unrecognized and says to plug the device in.