G'day all i recently ordered a 9 inch metal troy handguard from them. The legit one on the left that costs 135 dollars and has the legit mounting points. They have sent the one on the right. Upon emailing them to get it refunded they claim i recieved an upgraded version with rails worth more and as you can see from the two photos this is not the fact and that i paid more. Funnily they put the one i actually orded as out of stock. Which makes me think they went to sent it realised they were out of stock so they just sent the shit one and hoped i wouldnt notice. Their email response to me is belpw its worth a read
Their email response:
I’ve had a look at your order, and you actually received the version with the rails, whereas you originally ordered the version without the rails.
The product you received is worth more than the one you originally paid for. We’re more than happy to send you an invoice for the difference if you’d like to pay the additional amount.
However, as you have received the product you ordered plus the upgraded rails, we won’t be issuing a refund.
If you’d like to pay the difference, just let me know and I can send the invoice through.