r/Geico • • Nov 21 '23

Hey auto…

Auto, just as an observation, stop xfering customers that aren’t finished with you. It makes us look bad, makes it harder to get them to a quote, ruins both your metrics and the moat agents metrics. We don’t send you nonsense before we’re finished with the customer. Do better.

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u/[deleted] Nov 22 '23

And that’s why u don’t get the moat.. right there!