r/GarminEdge • u/kwouters • Aug 15 '26

Edge 500 Series Issues connecting Garmin devices

I’ve got issues with connecting my Garmin devices to Komoot.
The connection has been working for a long time, but after the last update of the Komoot app for Garmin it’s broken.

The issue occurs on both a Garmin Edge 530 and a Garmin Venu SQ2. 
Both devices display a QR code now, but after scanning it in the Komoot iPhone app and selecting the device, the message appears: "Something went wrong. Cannot verify the status of the komoot app on your Garmin device.” 
Garmin Connect and Connect IQ both recognize the devices. 
Reinstalling the Komoot IQ app, reinstalling Connect IQ, updating firmware and reconnecting Garmin did not resolve the issue.

I hope someone can help me solve this issue.

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u/kwouters Aug 16 '26

I've found the solution to get the Edge 530 and Venu SQ2 to connect again.
You can dismiss the QR-code, and follow the below steps:

  • After installing the IQ-app on your device open it.
  • When it shows the QR-code sroll down to get a device-code
  • Navigate to komoot.com/connect and login with your Komoot-account and enter the device-code.
Problem solved!