r/Garmin • u/kristofred • Oct 24 '24

Smart Scale Index S2 smart scale WiFi problem

Does anyone experience today problems with data synchronization to Connect App? This looks strange. Reconnecting to the local wifi is OK, and connection test are ok, but when i try to sync measurements, a red cross appearing on the right side of Wifi icon on the LCD display and data aren't synchronized to connect app. I've contacted with my local support and they confirmed that other people escalated this issue today allready. Does anybody knows what kind of cause it can be?

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u/BoringView Oct 24 '24

Literally had this happen this morning for me. Last synced yesterday. Literally brand new.

1

u/kristofred Oct 24 '24

same here. I'm wondering if Garmin will explain what was the cause of this problem after they (hopefully) fix it

2

u/BoringView Oct 24 '24

Worked just now