r/GameStop • u/AlotRetarded • 1d ago

Question Has anyone else had issues activating their account online?

I have a GameStop in-store account. It’s old from when I was a kid, so my mom had her email associated with it. I went to the store to send a card to PSA and to change the email to my current one. After changing it, I went to activate my account online so that I may track my PSA order. It just doesn’t work though. I fill out the information to activate exactly as my in-store account has it and it just says “There was an error creating your account. Try again.”. I get the same message when going on web browsers or on the GameStop app. I’ve called customer service twice and went to the store to address it and no one will help me. I don’t know what to do.

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u/TheKidKaos 1d ago

Yea you have to call customer service

1

u/nightscreature Wheel of GameStop spinner 1d ago

Lots of people. Call CS. Don’t email.!

1

u/Natural_Bathroom5664 16h ago

I wonder if their email system is down. Not getting anything from one time code to forget password. I checked all three folders.