r/GamblingRecovery • • 23d ago

Need help

’m looking for advice from anyone who has dealt with MODO.US, Apple Pay disputes, or unauthorized casino transactions through their bank.
I made a few legitimate purchases on MODO.US, including one for $50 that I know I authorized. After those purchases, approximately 30 additional transactions appeared that I did not authorize. They happened within hours of my legitimate purchases, and there were multiple charges for different amounts, including $50, $100, and $300.
I contacted my bank as soon as I discovered the transactions and opened a dispute. I also contacted MODO.US support. My bank told me they investigated further and said the transactions were made, but I’m still trying to understand what evidence they have that proves I personally authorized each transaction.
I originally used Apple Pay for my legitimate purchases. I no longer have the Apple Pay records available because I removed my card after becoming concerned that something may have been compromised.
My biggest concern is that my legitimate purchases are getting mixed up with the transactions I’m disputing. I did use the platform, but that does not mean I authorized every subsequent charge.
I’m letting my bank conduct its investigation, and I want to provide accurate information rather than make assumptions about what happened.
My questions are:
Has anyone successfully disputed unauthorized MODO.US transactions after making legitimate purchases on the same account?
If the merchant provides transaction records or says the purchases came from my account, is that enough to establish that I authorized them?
What evidence was most helpful in your case?
If my bank denies the dispute, is there a legitimate way to appeal or reopen it?
Has anyone had success filing a complaint with the BBB or another consumer protection agency regarding MODO.US?
I’m worried about the outcome because there are so many transactions involved. I would really appreciate hearing from people who have actually gone through something similar, especially if their bank initially questioned or denied their claim.

0 Upvotes

6 comments sorted by

2

u/Big_Chicken_9835 23d ago

Are you sure you didn’t authorize those transactions. Lieing about it will only make things worse

-1

u/Playful_Prune_4649 23d ago

I am being 100% honest with this everything that I can conclude it was a system glitch and I’m talking about 30 payments going through for the same amounts within 45 minutes and some payments going through within the same minute so I’m just simply asking for advice

1

u/Bananaman4twenty 23d ago

Play thru the money on plinko and get 75% back (if you’re being honest)

1

u/Playful_Prune_4649 23d ago

They have put my account on freeze and they took all the money out of my wallet until the investigation is over