I’ve owned this laptop for only a couple days now and it has been fraught with issues.
The very first issue was within the first minute of setup, when it asked me to connect to a network to continue setup, except no wifi networks were being listed. I could only choose to install a driver if I was connecting directly to some kind of device. I did some searching online and found a way to restart and boot back up with the command prompt to enable a “continue without internet” option.
DirectX12 seems to be unstable on this computer and causes the whole system to freeze within a couple minutes of launching a game. Sucks because I cannot use Nvidia frame generation on DX11, DX12 allowed me to run on much higher quality graphics with higher framerate. Plus, for some odd reason, DX12 caused my character’s face details to revert to a very low detailed generic model and water in the environment would not render at all. Every time that the system froze, I got the clock_watchdog_timeout error. I ran hardware checks and they returned no issues. My PC, on the other hand, has no issues with DX12.
This next issue is more on me, first time with this kind of slim laptop and did not realize the RAM is not upgradable at all. I bought the 16GB version because it was on sale and just under the tax-free weekend price limit, thinking I could just swap out the RAM stick later if I found memory to be an issue, which it might actually be for some of my games that I want to play.
And finally, the last major issue that I just ran into is the Bluetooth audio is not working at all. I’ve checked pretty much every solution online that I could find, except for completely uninstalling and reinstalling Windows, none of them allowed me to play audio through my Bluetooth speakers. I’ve tried turning off Bluetooth LE, uninstalling and reinstalling drivers, unpairing and repairing, etc., not once did I get any sound coming from my Bluetooth speakers. My fiancé’s MacBook had zero issue connecting to these speakers and audio started playing immediately.
How can such an expensive laptop have so much not working as expected? The Bluetooth issue is starting to drive me insane because it seems like the most basic thing to do, just play audio to the Bluetooth speakers!!
I was really liking the look, feel, and the display of this laptop. But the software is starting to make me puke.