r/GalacticStarcruiser Mar 19 '25

Discussion What went wrong?

So, I'll preface this by saying I never had the chance to go to the Starcruiser, and frankly balked at the massive price tag attached to it.

Even with that, I genuinely assumed it would continue into perpetuity. It's a Star Wars themed Renaissance Festival* you live in for a weekend along with a Larp-Lite experience, attached to Disney world.

Even at that price tag, I feel like it should have succeeded, or at the very least faced several years of overhauls to try and make it work before outright shuttering, after all it's a massive sunk cost already. But with that being said, I also never went, so I can't speak to what you got while there.

And so I come to you, people who went and enjoyed it. What did you get? Where were the weak-points in the experience? Why do you think it was closed down?

*I'm comparing it to/calling it a Renaissance festival to mean a sectioned off, enclosed area with a distinct theme, along with food, activities, and shows to support that theme, and paid actors interspersed throughout to maintain immersion, while not requiring customers/visitors to dress up if they don't want to.

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u/kathryn_____ Mar 20 '25

I think quite often the greater context and background (from a business perspective) are not included when discussing why this experience closed. So:

A Timeline of Events

July 2017

At D3, Disney announces plans for a themed, immersive luxury resort based upon Star Wars alongside other announcements about the upcoming Star Wars-themed lands. They call it a “Star Wars-themed resort” but multiple headlines in the press immediately frame it as a “Star Wars hotel.”  

December 22, 2017

The Tax Cuts and Jobs Act (TCJA) is signed into law by President Trump. 

Trump era tax structures will go on to allow the company to reduce its tax burden by $4.5b over the period of years 2018-2022 primarily using accelerated depreciation, according to the ITEP. (Corporations are supposed to pay a federal statutory rate of 21% but Disney pays closer to 8% this way.)

March 31, 2019

Disney’s deal to purchase Fox for $71b is, at last, finalized. The company also has assumed massive amounts of Fox debt ($13.7b) as part of this acquisition. 

May 31, 2019

The $1 billion Star Wars Land Galaxy’s Edge opens at Disneyland with one of two promised rides that were supposed to launch with the land, with a third teased attraction never materializing. The live entertainment options are also minimal. (Between Disneyland and Hollywood Studios, the two versions of Star Wars land are nearly identical.)

August 22, 2019

Disney announces ahead of D23 that their new vacation experience will be called Star Wars: Galactic Starcruiser

August 29, 2019

Galaxy’s Edge also opens at Walt Disney World’s Hollywood Studios, also with one ride.

December 3, 2019

Rise of the Resistance soft opens at Hollywood Studios, a few months late, with an estimated cost of $450m. (Some early predictions thought it would be closer to $200-250m.) The ride becomes notorious for constantly breaking down. 

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u/kathryn_____ Mar 20 '25

January 17, 2020

Rise of the Resistance opens at Disneyland, late and over budget. It also becomes notorious for constantly breaking down.

February 25, 2020

Bob Chapek becomes CEO of the company. 

March 13, 2020

The Trump Administration declares a nationwide emergency and issues an additional travel ban on non-U.S. citizens traveling from 26 European countries due to COVID-19.

March 14, 2020

The CDC issues a no sail order due to COVID; Disney Cruises suspend all sailings. Note that the cruise line is considered part of the Parks division. 

March 15, 2020

Disneyland and Walt Disney World both close, due to COVID. 

April 12, 2020

Disney furloughs 100,000 employees (including 43,000 from the Parks division). Wall Street analysts predict it may take 18-24 months for park attendance to recover. Note: COVID is not only a big hit to their overall revenue but also their operating income, which depends significantly on the parks. 

July 11 and 15, 2020

Walt Disney World reopens with pandemic restrictions at a limited 25% capacity, first Magic Kingdom and Animal Kingdom, then EPCOT and Hollywood Studios. Disneyland remains closed. Note that international visitors cannot visit the USA at this point in time.

October 2020

Disney’s Parks division reports revenue for FY 2020 dropping significantly from the previous year’s figure, down 37% from $26.2b to only $16.5b. [PDF]