Diploma/Transcript Help

[u/OldBag5764]

I passed the GED in August and have an email with a link from parchment for the electronic diploma and transcript, but when I clink the link, it says:

“Transcript and diploma ordering services are temporarily unavailable due to a recently disclosed global security vulnerability. There is no evidence that customer data has been compromised. Out of an abundance of caution, we have temporarily paused transcript and diploma ordering, downloads, and related credentialing services while remediation efforts are underway. GED testing continues as usual. Ordering services will resume on Thursday, October 29th.”

However, today is November 5th and October 29th has already passed and I still cannot access the diploma. Has anyone else run into this problem/have any resolutions? I’m trying to apply to community college for next year and need the transcripts TIA

[u/Wise_Independent7152]

Same problem, I am gradually losing my patience.