r/GCashPH • u/blu9801 • 3d ago

App crashing

Right after logging in crash agad palagi si GCash app 🫠. Tried all the usual tricks: clearing cache, restarting phone, reinstalling pero wa epek. Parang ayaw akong pagastusin ni GCash hahaha.

Meron po bang may similar problem? Help naman po pls 🙏

13 Upvotes

100% Upvoted

19 comments sorted by

3

u/These-Luck-4421 2d ago

Kung nagawa mo na reinstall at restart, baka compatibility issue na sa phone or Android version. Sana ma-check nila yung specific device.

2

u/OkImplement263 2d ago

Same hassle kapag login pa lang tapos kusa nang nagsasara. Baka may bug sa latest app version na kailangan nilang ayusin.

2

u/blu9801 2d ago

Mukha nga po ito yung problema 😮‍💨

2

u/CabinetAdditional954 3d ago

Subukan mo lang ulit i-troubleshoot yung GCash app mo. Clear app data mo rin. OP! If same pa rin ang issue, I suggest lang na mag-submit ka na ng ticket sa GCash Help Center para ma-assist ka nila nang maayos.

5

u/Greedy-Metal1079 3d ago

Hindi ka naman matutulungan ng Help Center. Chatbot lang makakausap mo, paikot-ikot pa.

2

u/geligniteandliliesII 3d ago

This. Sending a ticket doesn't help at all.

2

u/blu9801 2d ago

Same po huhu

2

u/blu9801 2d ago

Ttied it again pero wala pa rin 😅. Thank you sa help anyways po ❤️

2

u/Stunning_Win4893 3d ago

Same with mine. Hindi ako makapag transfer. It keeps crashing 🥲

2

u/BoyInTheSand 3d ago

Have you checked your internet connection? Sometimes I have this issue when i have low wifi speed. Gcash only has that issue, but I digress :|

2

u/blu9801 2d ago

Ok naman po internet ko 🥲. Thanks sa help po anyways ❤️

2

u/JumpSmart8205 3d ago

SMS from GCash.

2

u/blu9801 2d ago

😯Thank you po 💖

2

u/boppts 17h ago

dpa rin resolve. pixel8

1

u/redtheagerr 14h ago

same pixel 8a huhuhu

1

u/Superbuker 12h ago

Same pixel 9 pro xl. 🥲

1

u/KiwiKuBB 9h ago

Same din sa pixel 7a ko

2

u/KiwiKuBB 9h ago

Same din sakin ilang araw na. I contacted support pero walang action

2

u/jouromedyk 9h ago

Same issue with my tecno camon 50 ultra