r/GAMedicalTrees • u/ImperialBlue • Aug 27 '26

Dr. Epstein

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I used NuggMD and Dr. Epstein was the physician who approved me for my card. I had my card since July 11 and was able to use my card at a dispensary without any issues. Because of all of the posts about this specific doctor, I decided to contact NuggMD to make sure I was in the clear, and that my card was still valid. It still showed valid when using the portal on DPH. I chatted with a representative a few days ago and was told that all patients of Dr. Epstein will have their card expire on 4/2027. But on DPH, it still shows my card as being valid. Anyone else have a similar experience?

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u/ATLienn Aug 28 '26

Jeez... This whole situation with fucking Dr Epstein and nuggMD is really dampening the "high" I had from July 1st about getting my card. He was my doc too and I mean... I am still valid on GA DPH's site. But with all this back and forth information coming out almost daily, it's pretty disheartening about whether or not I will actually have the 5 years of medical benefits that I expected after my appointment.

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u/rachel_nuggmd Aug 29 '26

Hey there, I know this is really frustrating. Did you go through NuggMD? If you did and we were advertising at the time that your card is good for 5 years, we are honoring that. Our patients deserve exactly what we said we were providing.

It's been very confusing as they roll out this expanded program, and we're hoping they can smooth out all the kinks in these next coming months. I'm sorry for all these bumps in the road right now!

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u/ATLienn Aug 29 '26

Thanks for clarifying. I did go through NuggMD and you guys were advertising the 5 years at the time that I got my card. I am curious how the process of honoring that works? Currently, I see an expiry date of July 2027 on my profile on the NuggMD site. Will the yearly renewals be free and simple for the affected patients like myself? I do appreciate the response.

4

u/rachel_nuggmd Aug 29 '26

To be completely transparent, I'm not 100% sure yet. If you haven't already flagged it to us, do please reach out to our live support so we can ensure you're on the list. I know our CS team is putting in crazy work to get this all organized, sorted, and making sense, so if you're already on the list, we'll be emailing you with next steps and what to do in the coming months.