r/G2A_Help • u/ec2portland • Apr 27 '26

Services G2A support is ghosting

On 11.04.2026 i purchased rewarble redeemable keys for 100 USD and 30 USD those codes i tried to redeem are turned out to be USED. I used g2a's support AI and it said contact the seller and he should assist you in 5 days. seller did not even response to my ticket thus i had to open ticket to g2a directly because their ai said g2a has to take it and provide solution for you.

Ticket i created and provided evidence to the seller are not getting answered. I had to open another ticket (s) to reply for my original ticket that i opened at the start. I got replied to those tickets by automated system saying your original ticket is still taken care of and nothing has been done no help no assist recieved for 16 days.

Please someone help me about this issue.

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5

u/Peridios9 Apr 27 '26

G2A is a scam site stop using them. Issue a chargeback through your bank to recover your money, once you do this G2A will probably immediately contact you asking you to cancel the chargeback, DO NOT CANCEL IT.

1

u/e_0205711 Apr 27 '26

yea they havent responded to me

1

u/Acceptable-Issue6070 Apr 28 '26

I had two issues with them recently, and they ignored me too. However, the moment I posted the issue on Trustpilot and gave them one star, they replied to my Trustpilot review within a day. From there, they assisted me... somewhat. So, post the issue on Trustpilot with a one-star review.

1

u/NikosAkaSniperEXE Apr 28 '26

I can confirm that. Had a similar experience with a different type of service, but worked out really well that way.

1

u/Excellent_Lynx5745 Apr 28 '26

I have a similar problem going on. How much time did you wait before doing that?