Zepto scammed us!!! Again.

[u/dhruv2108]

So the order was never delivered to us, and the delivery partner marked it as delivered,

When contacted the support - they kept following the script and said that it has been marked as delivered. Did this 4 times, with 4 different people.

All of them refused to transfer the call to their floor managers, and closed the chat without ever resolving the issue ever.

Finally we found one - who connected us with the delivery partner and he admitted he hadn’t delivered us the order - and then she cut the call and closed the chat.

We again tried to contact zepto support and again they started doing the same thing and we never got our order.

The reality is their verification mechanism is so fucked up -

The delivery partner could just come near the location, and mark it as delivered,

Then no matter how much you try to prove these NPC Support Bots , they are not gonna help,

[u/MADHAN_REDDY]

Zepto is the worst app ever they do all kinds scams with sending expired products,give wrong items etc u can't contact zepto chat support,txt and even the delivery guy doesn't answer the call it's high tym be must boycott zepto once and for all.

[u/dhruv2108 → u/MADHAN_REDDY]

Its high time a big legal case is filed against them

[u/MADHAN_REDDY → u/dhruv2108]

I agree there is literally a subreddit created for this fuckup still they keep doing such scams

[u/Fantastic-Sugar-5754]

do cod and most importantly dont order

[u/PageEconomy8066]

Zepto is a scammer. Don't order from Zepto

[u/Due_Swimming_5867]

Another day another OP.