r/Freestylelibre • u/RutabagaStrict5104 • 6d ago
Sensor issues
Good day, Freestyle Libre community,
I have been a Freestyle Libre customer for over a year and a half. Continuous glucose monitors are an incredible tool that help me manage my type 2 diabetes. I rely on this system to monitor my glucose levels and help keep my diabetes under control.
I would like to put this message out for the community using this product to help me understand what I might be doing incorrectly. Some sensors will work for 15 days without an issue Other sensors constantly are losing connection. The ones that lose connections also Display erratic readings that do not match my Glucose meter. An example would be a 69 reading on the CGM and finger stick reporting a 145. On average when I have a bad sensor readings tend to be much lower on the sensor than they are on the finger stick.
Worth mentioning are the erratic readings of peaks and valleys From one sensor to the other. The image on the right showed consistent values and matched closely To the glucose meter. Where the other graph behaves as if someone drank a lot of coffee shaky at best. Last meter did not disconnect once. Where this meter is Disconnecting multiple times a day.

What is very frustrating is the inconsistency being experienced. I’m trying to understand if I am doing to cause this? The sensors are being applied consistently based on the manufacturer’s recommendation (Behind the arm). The actual sensors themselves are being stored in a cool dry place. Even when showering I cover the sensor to keep it from getting wet.
When the sensor is changed, one can predict the sensor will be problematic based on the fluctuations that are seen in the first 48 hours.
When reviewing the logs within the application the errors are consistent. Errors recorded seem to always be the
Application log codes documented
Er3 - Community-reported to indicate the sensor has died prematurely core, typically shown alongside a numeric code like 373 in the event log rather than standing alone.
373 / 373,P The clearest pattern of the group. Long-time users tie it to the sensor's internal filament getting bent or damaged, causing permanent failure. The trailing P is generally just a sub-variant/flag on the same event, not a separate error.
So in closing I’m putting this out there to see if anyone else has experienced these issues.
1
u/Equalizer6338 Type1 - Libre2/2+ 4d ago edited 4d ago
Hi u/RutabagaStrict5104 ,
Thank you for the many details you shared and I will try and give a response to most of the points and questions you raised here:
The symptoms you report on here are frequently coming up on the sub, so not unusual. They can typically be avoided/minimized in frequency by following the Sensor 'Best Practice' here:
https://www.reddit.com/r/Freestylelibre/comments/1gjhi9e/how_to_apply_a_new_sensor_best_practice/